Zoryana Senkiv
Chicago,IL
Summary
Competent Logistics Manager offering wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Background in business management with additional training in distribution and team building. Works well within union or nonunion environments.
Overview
7
7
years of professional experience
Work History
Logistics Operations Manager
Hartwig Transit
06.2022 - Current
- Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
- Streamlined logistics operations by implementing efficient processes and procedures.
- Identified areas of opportunity for process improvement, leading to increased efficiency and reduced errors.
- Coordinated transportation schedules to meet tight delivery deadlines while minimizing costs.
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Trained and developed team members, fostering a positive work environment that promoted growth and development.
- Monitored logistics performance and identified improvement opportunities.
- Kept corporate departments and customers updated on critical shipments.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated dispatching of 50 drivers to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Reviewed established business practices and improved processes to reduce expenses.
- Prospected for leads to build pipeline and convert to sales opportunities.
Truck Driver
ABM Transit
11.2021 - 06.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
Assistant Supervisor
USPS
08.2018 - 09.2021
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
City Mail Carrier
USPS
04.2017 - 09.2021
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
- Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Promoted safety standards by maintaining a clean driving record and following proper vehicle maintenance procedures.
- Trained new City Mail Carriers on best practices, enhancing overall team knowledge and performance levels.
- Demonstrated adaptability by quickly adjusting to changes in assigned routes or schedules, minimizing disruption to customers'' mail services while accommodating new demands placed on the team.
- Distributed mail on foot to residences and businesses, delivering to approximately 250 customers per shift.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Education
GED -
City Colleges of Chicago - Wilbur Wright College
Chicago, IL03.2008
Skills
- Safety Management
- Transportation Management
- Six Sigma Methodologies
- Operational management
- Team Management
- Mentoring and training
- Logistics Oversight
- Schedule Management
Languages
Ukrainian
Native or Bilingual
Polish
Professional Working
Russian
Professional Working
Timeline
Logistics Operations Manager
Hartwig Transit
06.2022 - Current
Truck Driver
ABM Transit
11.2021 - 06.2022
Assistant Supervisor
USPS
08.2018 - 09.2021
City Mail Carrier
USPS
04.2017 - 09.2021
GED -
City Colleges of Chicago - Wilbur Wright College
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