Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information
Timeline
Generic

Zota Korti

Minneapolis,MN

Summary

Your next best mental health therapist with over 8 years of experience work in providing a wide range of individual, group and family counseling related services to people of varying age groups and backgrounds. Proficient in preparing and maintaining detailed therapeutic assessments, treatment plan and therapeutic reports. Strong background in working with clients of diverse backgrounds, who have histories of struggling with anger issues, emotional distress, life transitions, and trauma and other stress related issues. Very compassionate about my work and level of service I provide to my clients. I work with the objective to build therapeutic relationships and facilitate growth. Accustomed to leading individual and group counseling sessions with expertise in Trauma-informed care and Other Psycho-Social modalities. Experienced and trained in administrative and other leadership/supervision areas. Authorized to work in the US for any employer

Overview

7
7
years of professional experience
1
1
Certification

Work History

Day Treatment Manager

Northeast Youth & Family Services
01.2024 - Current
  • Provided supervision and program oversight to staff in the day treatment setting
  • Ensured smooth and timely access to care, from initial phone for services in a trauma-responsive process
  • Ensured that barriers to services for clients are reduced or eliminated
  • Provided oversight on intake screening meetings with new potential participants
  • Stayed connected to a broad mental health and educational network to ensure adequate referrals for staff productivity and client census
  • Ensured thorough and complete clinical documentation and billing conducted in a timely manner and in accordance with NYFS guidelines and all relevant HIPAA and DHS guidelines
  • Provided oversight to staff for provision of culturally responsive, trauma-responsive, community-based, and developmentally appropriate care
  • Ensured and supported staff accountability for high quality client care
  • Provided leadership to team members to ensure a safe, therapeutic, and structured milieu
  • Provided and ensured staff receive weekly individual reflective practice supervision for pre-licensed staff, and bi-weekly reflective practice supervision for licensed staff
  • Partnered with Human Resources to oversee staff performance improvement, goal setting, annual reviews, professional development, and assessment of training needs
  • Participated in hiring qualified diverse mental health staff and ensured a successful onboarding process
  • Identified and resolved staffing problems and conflicts
  • Created an environment that supported effective therapeutic work, creativity, collaboration, open discussion, and solid teamwork
  • Responded and supported staff with crisis consultation and intervention when necessary
  • Ensured compliance with NYFS Policies and Procedures and DHS rules and statutes establishing standards for treatment, staffing and quality assurance
  • Worked with the CEO, Director of Finance, and Director of Mental Health to create, maintain a fiscally sustainable annual program budget
  • Collaborated and provided update to Director of Mental Health on assigned projects, program successes, opportunities, and issues
  • Provided oversight for insurance authorizations so that they are completed before the current PA expires
  • Completed program evaluations such as weekly audits, ensuring quality data reporting including client demographics, attendance and attrition, client satisfaction, end of service feedback, and use of assessment tools to track client progress on symptom reduction through treatment
  • Produced required monthly reporting for contracts, grants, and the Board of Directors
  • Contributed to staff trainings and planning sessions.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Mental Health Therapist

Aspire Network
09.2023 - Current
  • Provide weekly/ bi-weekly family and individual therapy to clients in an out-patient setting
  • Establish goals and treatment plans through collaborative process with patient utilizing advanced counseling skills, evidenced-based practices and assessments
  • Provide tools for clients and families to communicate better and negotiate issues for improved family/ interpersonal relationships
  • Encourage clients and family members to practice and use skills and strategies for confronting problems constructively
  • Encourage and empower clients to discuss experiences in individual settings
  • Display sensitivity to cultural and linguistic needs of clients and families served
  • Maintain compliance with standards relating to child protection, client confidentiality, safety-risk assessment and reporting
  • Keep abreast of new and developing information in mental health field by regularly attending professional development trainings and workshops
  • Assess clinical risk and danger to children and families and determined appropriate level of response and intervention
  • Provide clients with recommendations to community resources
  • Facilitate smooth discharge by encouraging and reassuring clients throughout transitions.
  • Developed comprehensive treatment plans for clients to address specific mental health concerns and goals.
  • Improved client mental health by utilizing evidence-based therapeutic techniques and interventions.

Day Treatment Therapist

Northeast Youth & Family Services
03.2023 - Current
  • Provided daily therapeutic services to adolescents in an out-patient day-treatment setting to support emotional expression and build connection
  • Conducted Diagnostic Assessments, using observational techniques and interviews, case histories and other assessment methodologies
  • Led weekly therapeutic groups with up to 9 participants focusing on meditation, building awareness, emotional/trauma processing, empowerment and other self-led practices
  • Provided weekly individual therapy to clients in the program
  • Incorporated meditation, guided imagery, deep breathing techniques to group therapy
  • Provided tools for clients and families to communicate better and negotiate issues for improved family/ interpersonal relationships
  • Documented patient information through secured data import (procentive)
  • Encouraged/empowered clients to discuss experiences in group and individual settings
  • Incorporated positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Utilized goal-oriented psychoeducational activities for therapy groups
  • Incorporated evidence-based therapeutic exercises integrated from (Cognitive Behavior Therapy , CFCBT, IFS etc.)
  • Adhered to HIPPA, Informed Consent and ROI's
  • Assessed for clinical risk and danger to children and families and determined appropriate level of response and intervention
  • Provided crisis intervention and stabilization interventions as needed to patients in psychological distress
  • Provided clients and their families with recommendations to community resources.

Lead Clinical Therapist

Lee Carlson Center for Mental Health & Well-Being
08.2021 - 03.2023
  • Provided weekly task supervision to Agency SPMI care coordinators and Clinicians
  • Provided individual therapy to people 12-years old through adulthood
  • Maintained a current caseload of 15+ clients weekly
  • Collaborated with clinical psychiatrist and primary care physician to review patient progress and update treatment plans
  • Worked with interdisciplinary treatment team to develop comprehensive collaborative care
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues
  • Facilitated weekly Domestic Violence therapeutic groups (men & women) with 8-12 participants in each group
  • Group focused on meditation, building awareness, identifying emotions and cognitive distortions that trigger unhealthy behavioral choices, emotional/trauma processing, taking accountability, repair relationships, making amends, empowerment and self-led therapeutic discussions
  • Established goals and treatment plans through collaborative process with patient utilizing advanced counseling skills, evidenced-based practices and assessments
  • Encouraged and empowered clients to discuss experiences in group and individual settings
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Developed goal-oriented psychoeducational activities for therapy groups
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and other therapeutic approaches
  • Kept abreast of new and developing information in mental health field by regularly attending professional development trainings and workshops
  • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention
  • Provided clients with recommendations to community resources
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.

Program Intake Coordinator/Mental Health Therapist

Northeast Youth &Family Services (NYFS)
08.2017 - 07.2020
  • Provided therapeutic activities to adolescents in an out-patient day-treatment setting to support emotional expression and build connection
  • Worked with interdisciplinary treatment team to develop comprehensive collaborative care
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues
  • Led weekly therapeutic groups with up to 8 participants focusing on meditation, building awareness, emotional/trauma processing, empowerment and self-led practices
  • Established goals and treatment plans through collaborative process with patient utilizing advanced counseling skills, evidenced-based practices and assessments
  • Provided tools for clients and families to communicate better and negotiate issues for improved family/ interpersonal relationships
  • Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Developed goal-oriented psychoeducational activities for therapy groups
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
  • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention
  • Provided complex crisis intervention and stabilization to patients in psychological distress
  • Provided clients with recommendations to community resources
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.

Education

Master in Clinical Mental Health Therapy -

North Carolina A&T State University
Greensboro, NC
05.2016

Bachelor of Arts in Psychology -

Florida A&M University
Tallahassee, FL
12.2010

Skills

  • Cognitive behavioral therapy
  • Mental health counseling
  • Crisis intervention
  • Individual / group counseling
  • Crisis Management
  • Group Therapy
  • PTSD Care
  • Clinical Counseling
  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Verbal and written communication

Certification

  • LPCC, 05/01/23, 04/01/25, cc03286
  • Certified Clinical Anxiety Treatment Professional, 08/01/23, 09/01/24, 634537
  • Certified Shame-Informed Treatment Specialist, 10/01/23, 10/01/24, 187962

Personal Information

Title: M.S., LPCC

Additional Information

STEPS Intern Mentor for BIPOC Clinical Interns at NYFS.

Timeline

Day Treatment Manager

Northeast Youth & Family Services
01.2024 - Current

Mental Health Therapist

Aspire Network
09.2023 - Current

Day Treatment Therapist

Northeast Youth & Family Services
03.2023 - Current

Lead Clinical Therapist

Lee Carlson Center for Mental Health & Well-Being
08.2021 - 03.2023

Program Intake Coordinator/Mental Health Therapist

Northeast Youth &Family Services (NYFS)
08.2017 - 07.2020

Master in Clinical Mental Health Therapy -

North Carolina A&T State University

Bachelor of Arts in Psychology -

Florida A&M University
Zota Korti