Zoua Yang
Merced,CA
Summary
Dependable Office Assistant with good supply management, recordkeeping, and schedule coordination skills dedicated to keeping professionals and on-campus residents focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
3
3
years of professional experience
Work History
Residence Education Office Assistant
University of California Merced
09.2022 - Current
- Ordered toiletries supplies and kept the office stocked with needed resources for on-campus residence life
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Processed incoming and outgoing mail and packages according to established procedures.
- Enhanced student life by managing dorm access, housing applications, and dorm safety
Team Lead (After School Program and Summer School)
Sacramento Chinese Community Service Center
05.2022 - 08.2022
- Under the center, I was able to work at elementary school sites (Elder Creek Elementary School and Camellia Basic Elementary School) as a team lead
- Planned and implemented integrated lessons to meet national standards.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
Cashier Store Associate/Floor Associate
Burlington Coat Factory
04.2021 - 05.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed cash and credit transactions with accuracy and attention to detail.
- Maintained a visually appealing sales floor to enhance the shopping experience.
Cashier
Burger King
10.2020 - 02.2021
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
PRE-Bachelor of Arts Public Health -
The University of California Merced
Merced, CA02.2024
High School Diploma -
Valley High School
Sacramento, CA05.2021
Skills
- Fluent in English and Hmong
- Strong teamwork and collaboration skills
- Exceptional leadership abilities
- Excellent time management skills
- Customer service and interpersonal skills
- Demonstrated ability to excel in independent work environments
- Exceptional critical thinking and troubleshooting abilities
Organizations
- UC Merced Hmong Student Association Club: External Public Relations Officer
May 2022-May 2024
Timeline
Residence Education Office Assistant
University of California Merced
09.2022 - Current
Team Lead (After School Program and Summer School)
Sacramento Chinese Community Service Center
05.2022 - 08.2022
Cashier Store Associate/Floor Associate
Burlington Coat Factory
04.2021 - 05.2021
Cashier
Burger King
10.2020 - 02.2021
PRE-Bachelor of Arts Public Health -
The University of California Merced
High School Diploma -
Valley High School
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