Zouhra Sadati
Philadelphia,Pennsylvania
Summary
Experienced with managing client intake processes and services. Utilizes strong communication skills to ensure efficient and clear interactions. Effective at team collaboration and adapting to changing needs. Prepared to support legal processes, manage client interactions, and provide administrative assistance. Known for reliability, problem-solving abilities, and results-driven approach.
Overview
5
5
years of professional experience
Work History
Legal Intake Intern
HIAS Pennsylvania
09.2024 - Current
- Increased client satisfaction rates by providing timely follow-ups and addressing concerns promptly.
- Maintained strict confidentiality when handling sensitive client information, adhering to professional standards at all times.
- Enhanced client intake process by effectively organizing and managing documents for attorneys.
- Utilized strong analytical skills to identify potential errors or discrepancies in intake forms, ensuring accurate representation of facts in each case file.
Workers' Compensation Intern
Pond Lehocky
06.2024 - 08.2024
- Utilized strong communication abilities with clients to increase understanding regarding case goals and objectives.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Gathered, organized and input information into digital database.
- Contributed to a positive team environment by collaborating with fellow employees and interns on client matters.
Interpreter
Nationalities Service Center
08.2021 - 08.2023
- Translated English into Dari verbally for Afghan refugees
- Assisted families to fill out and go over legal documents
- Interpreted medical terminology, legal terminology, physical therapy terms, etc
Invoice Clerk
Zalmai's Tailoring
06.2020 - Current
- Create timely detailed invoices for clients
- Ensure accuracy, upholding high standards of financial compliance
- Maintain comprehensive records of invoices
Salesperson
Lenscrafters
10.2021 - 08.2023
- Developed advanced sales strategies to effectively meet diverse customer needs
- Demonstrated patience and attentive listening skills to tailor solutions precisely to individual customer requirements
- Provided expert recommendations on eyewear, taking full responsibility for the accuracy and suitability of prescriptions and enhancements based on customer lifestyles and visual needs
- Maintained a clean and organized environment
Cashier
Express
03.2020 - 05.2021
- Delivered outstanding customer service by promptly assisting customers with purchases, inquiries, and fitting room access, ensuring a positive shopping experience
- Assisted in driving store sales through proactive customer engagement, personalized service, and knowledge of current fashion trends and promotions
- Managed POS transactions with accuracy & efficiency, ensuring a seamless checkout process
- Maintained store presentation by organizing displays, restocking merchandise, and ensuring sales floor was clean and attractive
- Collaborated effectively with team members to meet daily sales targets and support ongoing store operations
Education
Bachelor's - Legal Studies
Temple University
Philadelphia, Pennsylvania05.2026
Skills
- Communication
- Time Management
- Organizational
- Leadership
- Legal Terminology
- Client Communication
- Teamwork and Collaboration
- Attention to Detail
- Critical Thinking
- Negotiation
- Active Listening
Languages
Persian
Native or Bilingual
Timeline
Legal Intake Intern
HIAS Pennsylvania
09.2024 - Current
Workers' Compensation Intern
Pond Lehocky
06.2024 - 08.2024
Salesperson
Lenscrafters
10.2021 - 08.2023
Interpreter
Nationalities Service Center
08.2021 - 08.2023
Invoice Clerk
Zalmai's Tailoring
06.2020 - Current
Cashier
Express
03.2020 - 05.2021
Bachelor's - Legal Studies
Temple University
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