Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Certification
Timeline
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Zoulkarnein Bagagnan

The Bronx,NY

Summary

Hardworking employee, boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. customer communication, and service Delivery. Aiming to leverage my abilities to successfully fill my applied role at your company.frequently praised as hardworking by my peers, I can be relied upon to help your company achieve it's goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cook Shift Leader

Andre Oliver
12.2023 - Current
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.

Crew Member

Five Guys
05.2022 - 09.2023
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packed fast food products in approved containers, cups and bags.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

High School Diploma -

The College Academy
New York, NY
06.2021

Skills

  • Quality Control Checks
  • Teamwork and Collaboration
  • Drive-Thru Operations
  • Clear Communication
  • Equipment Maintenance
  • Supplies Monitoring and Restocking
  • Heavy Lifting
  • Cash Drawer Operations
  • Collaboration and Teamwork
  • Coffee and Tea Service
  • Ingredient and Food Preparation
  • Cash Handling
  • Time Management and Prioritization
  • Attention to Detail
  • Workstation Setup and Breakdown
  • Food Packaging and Labeling
  • Adaptability and Flexibility
  • Multitasking and Organization
  • Handling Complaints
  • Managing Orders and Deliveries

Education and Training

New York, NY,true,New York, NY

Contact

The Bronx, NY 10474

Certification

Food handlers certificate

Timeline

Cook Shift Leader

Andre Oliver
12.2023 - Current

Crew Member

Five Guys
05.2022 - 09.2023

High School Diploma -

The College Academy
Zoulkarnein Bagagnan