Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zowie Wales

Zowie Wales

Daphne,AL

Summary

Licensed Real Estate agent who offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of Administrative duties with solid experience in New Construction, Building Renovations and Property Acquisitions. Successfully worked with buyers/sellers throughout the entire home selling process most of which requires a detail oriented individual when handling contracts and regular administrative task effectively. Displayed superior talent in effectively communicating with sellers, buyers, banks, mortgage lenders, Contractors, and Vendors. I am Highly-motivated with desire to take on new challenges. Strong worth ethic, Adaptability and Exceptional Interpersonal skills with the ability to train and motivate others with a strong emphasis on customer service. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Realtor

Keller Williams
Daphne, AL
07.2022 - Current
  • Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Researched and determined competitive market pricing,
  • Strategically time block my day to compartmentalize task with the highest priority.
  • Communicated with inspectors, lenders, appraisers and pest control companies to maintain purchase agreement terms.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Generated and showcased list of properties to meet specific client needs.
  • Maintained current and accurate CRM database of prospective customers.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
  • Managed multi-line lead generation.
  • Developed marketing plans to promote properties for sale, including, staging, photography, open houses, listing ads, social media ads, multiple listing service and websites.
  • Managed real estate transactions from initiation to closing.

Subcontractor

Helton Construction-John Stanley
, Alabama
01.2015 - 03.2022
  • Familiarity with cost estimation and budgetary preparations.
  • Reviewed bid documents to determine scope of work, timeline requirements, and associated costs for projects.
  • Would keep an accurate record of hours worked by each employee with contractor and with the customer if workers hours were not included in the Bid for the project.
  • Collected payment by processing credit card transactions and collecting checks payable.
  • Prepared materials, equipment and any other services required for smooth development.
  • Explained policies and reviewed documentation to obtain signatures.
  • Oversaw daily operations, maintenance, appearance and administration of each property.
  • Replaced Fixtures, appliances, cleaned, Painted interior/exterior of the properties.
  • Prepared weekly reports on the status of all subcontracts in progress or completed.
  • Promoted high level of customer service to maintain client satisfaction.
  • Followed safety protocols to avoid job site accidents and damage to property.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data and receipts.

Medical Receptionist

Gary Gotthelf M.d. and Associates
Pensacola, FL
03.2009 - 01.2011
  • Greeted patients and would compile new patient intake information
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Managed office phone lines and directed messages to corresponding personnel.
  • Managed the Doctor and Physician Assistants schedule with patients.
  • Scheduled meetings with Pharmaceutical Representatives accordingly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Performed data entry tasks related to billing and collections procedures.
  • Processed referrals for specialist care when requested by physicians.
  • Maintained supply inventory for office.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved and carried out any faxes coming and going through the office.

Education

High School Diploma -

Pace High School
Pace, Florida
05.2006

Skills

  • Database and Customer Relations Management
  • Project and Property Operations
  • Strategic Planning and Prioritizing
  • Events Coordination
  • Timesheet Processing
  • Execution of Contracts
  • Cash Handling, Payment, and Collections
  • Office Management
  • Market Value/Trends
  • Office Administration
  • Ability to delegate task to manage workload
  • Financial Oversight
  • Develop Sales and Marketing plans
  • Valid Alabama Real Estate License

Certification

  • Licensed Real Estate Agent ( Alabama )
  • 60 hour Pre-License, Real Estate School of South Alabama - 2021
  • 30 Post License, Real Estate School of South Alabama - 2021
  • Continued Real Estate Education-Baldwin Realtors - 2021 - 2022 - 2023
  • Coached by Licensed Real estate Coach - 2021
  • Continuing Education Buick/GMC 2014-2015

Timeline

Realtor

Keller Williams
07.2022 - Current

Subcontractor

Helton Construction-John Stanley
01.2015 - 03.2022

Medical Receptionist

Gary Gotthelf M.d. and Associates
03.2009 - 01.2011

High School Diploma -

Pace High School
Zowie Wales