Zsaloren Hilliard
Green Cove Springs
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Boys & Girls Clubs of America-Green Cove Springs, FL
10.2025 - Current
- Executed data entry and updates to information within membership tracking system (MTS) and parent portal.
- Print daily program rosters for staff.
- Managed daily sign-out operations to maintain security and compliance with identification protocols.
- Oversaw member file management, ensuring collection of necessary documents and authorization forms.
- Answer incoming calls to the facility, respond to inquiries via Outlook email and phones.
- Facilitated weekly staff meetings to enhance team engagement and information sharing. Led various team-oriented activities to strengthen team dynamics and collaboration.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Barista
Hilton-Orlando, FL
12.2023 - 10.2024
- Prepared high-quality beverages using espresso machines, ensuring consistency in flavors and presentation.
- Provided exceptional customer service by engaging with guests and addressing inquiries effectively.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer interaction protocols.
- Managed inventory levels for coffee beans and supplies, coordinating timely restocking efforts.
- Collaborated with kitchen staff to ensure efficient service during peak hours, enhancing overall guest experience.
Administrative Assistant
Youth Empowerment Services of Jacksonville, Inc-Jacksonville, FL
06.2010 - 08.2018
- Executed data entry and updates to information within membership tracking system (MTS) and parent portal.
- Print daily program rosters for staff.
- Managed daily sign-out operations to maintain security and compliance with identification protocols.
- Oversaw member file management, ensuring collection of necessary documents and authorization forms.
- Answer incoming calls to the facility, respond to inquiries via Outlook email and phones.
- Facilitated weekly staff meetings to enhance team engagement and information sharing. Led various team-oriented activities to strengthen team dynamics and collaboration.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Education
Associate in Science - Graphic Design
Valencia College
Orlando, FL12-2024
Skills
- Attention to detail
- Project team coordination
- Correspondence management
- Executive administrative support
- Typing
- Appointment scheduling
- Written communication
- Data entry
- Administrative experience
- Organizational skills
- Inventory management
- Microsoft Excel
- Office management
- Computer operation
- Microsoft Office
- CRM system proficiency
- Experience in non-profits
- Microsoft Word
Languages
English
Timeline
Administrative Assistant
Boys & Girls Clubs of America-Green Cove Springs, FL
10.2025 - Current
Barista
Hilton-Orlando, FL
12.2023 - 10.2024
Administrative Assistant
Youth Empowerment Services of Jacksonville, Inc-Jacksonville, FL
06.2010 - 08.2018
Associate in Science - Graphic Design
Valencia College