Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zshniyah Dawkins

Southfield,USA

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of post-secondary education
4
4
years of professional experience

Work History

Sales Associate

Snipes USA
Southfield, USA
03.2026 - Current
  • Recommended footwear and apparel tailored to customer needs, improving customer satisfaction and loyalty.
  • Delivered excellent customer service by assisting customers and answering product questions.
  • Resolved customer concerns professionally, ensuring adherence to company policies and enhancing customer trust.
  • Collaborated with team members to achieve sales goals, driving team success and boosting store revenue.
  • Operated the point-of-sale (POS) system to process purchases, returns, and exchanges accurately.
  • Maintained clean, organized, and fully stocked sales floor, ensuring optimal product visibility.
  • Assisted with inventory, restocking merchandise, and organizing product displays.

Peer Leader Intern

Youth Tank Detroit
Detroit, USA
06.2026 - 08.2026
  • Led and mentored a team of high school students developing real-world projects addressing community issues.
  • Guided student documentary project showcasing underrecognized public spaces in Detroit, fostering community awareness and engagement.
  • Supported program operations through collaboration with coaches and teams on project development, organization, and securing funding.

Team Member

Taco Bell
10.2022 - 04.2026
  • Greeted customers and proactively assessed guest needs, enhancing overall customer satisfaction.
  • Resolved customer complaints by offering alternatives and solutions, fostering positive experiences through prompt resolutions.
  • Maintained clean and organized work station, ensuring efficient operations and compliance with food safety standards.

Education

Associates Of Science -

Wayne County Community College
Detroit, MI
08.2024 - 09.2026

High School Diploma -

University Prep Art & Design
Detroit, MI, USA

Skills

  • Point of Sale (POS) systems
  • Sales techniques
  • Customer service
  • Inventory management
  • Merchandise presentation
  • Restaurant experience
  • Cash handling
  • Time management
  • Communication skills

Timeline

Peer Leader Intern

Youth Tank Detroit
06.2026 - 08.2026

Sales Associate

Snipes USA
03.2026 - Current

Associates Of Science -

Wayne County Community College
08.2024 - 09.2026

Team Member

Taco Bell
10.2022 - 04.2026

High School Diploma -

University Prep Art & Design
Zshniyah Dawkins