Zuannette Cuesta Avelar
Lakeland,FL
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AKM
Carrabba's Italian Grill
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Prep Cook
Carrabba's Italian Grill
01.2022 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruit and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
FOH Manager
Longhorn
03.2020 - 01.2022
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Implemented new menu items in coordination with the chef, boosting overall sales revenue.
- Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
FOH Team Member
Longhorn
04.2014 - 03.2020
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
St. Cloud High School
Saint Cloud, FL2008
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Multitasking
- Decision-Making
- Problem Resolution
- Organization and Time Management
Certification
ServSafe Certification
Languages
Spanish
Native or Bilingual
Timeline
AKM
Carrabba's Italian Grill
11.2023 - Current
Prep Cook
Carrabba's Italian Grill
01.2022 - Current
FOH Manager
Longhorn
03.2020 - 01.2022
FOH Team Member
Longhorn
04.2014 - 03.2020
High School Diploma -
St. Cloud High School
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