Zubaidullah Walli
Auburn,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Unarmed Security Officer
Security Services Northwest
11.2023 - Current
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Vehicle and foot patrols.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
Dispatcher
Stoneway Concrete
08.2023 - 02.2024
- Coordinating with drivers and maintaining record of progress on routes
- Monitoring high volume of calls for various activities
- Coordinating with customers, salesman and field technicians to complete activities
- Assisting drivers in transferring various records into the company files
- Preparing invoices, delivery tickets, and related shipping documents and assigning drivers for scheduled deliveries
- Data entry into sage as required
- Managed approximately over 100 incoming calls, emails and faxes per day from customers.
- Sending daily call sheets with location and description of work to all crews
- Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly.
- Generated reports to track deliveries and maintain proper records and documentation.
- Scheduled deliveries and pickups according to customer needs.
- Monitored vehicle locations to coordinate timely arrivals.
Dispatcher/Coordinator
Foundation Specialist
06.2022 - 08.2023
- Maintain customer relations by acting and speaking in a professional, courteous manner always
- Answer customer phone calls, ask pertinent questions regarding product, delivery, and policies, processes and enters concrete and aggregate orders
- Reviews and evaluates order tracking systems, contacts customers and informs them of changes in delivery times
- Managing the schedules, assigning the trucks, drivers and jobs
- Edit/approve driver tickets and calculate driver efficiency
- Develop a positive rapport with drivers, supervisors, and customers to communicate all pertinent dispatch activities to the appropriate individual
- Track orders while monitoring demand, utilization, and capacity while prioritizing work
- Identify potential problems or opportunities
- Resolve and diffuse complaints
- Ensure all orders are complete and accurate in detail
- Handling all the emails
- Handling the Prevailing Wage jobs
- Making the steels and rebars list
- Coordinating with account receivable manager with billings.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Trained new dispatchers on company procedures, software applications, and communication protocols.
- Directed dispatching, routing, and tracking of 32 fleet vehicles.
Security Dispatcher
GardaWorld Protective Services
01.2019 - 08.2021
- Managed national staff local movement coordination
- Filled in daily movement logs on Excel
- Managed the Mobile Security Team
- Communicated with all project members via Outlook & Skype
- Operated radio base station
- Oversaw national and international tracking systems Sicuro and T24
- Inputted data into incident management systems, IMMAP CMORE
- Managed SMS security system PAL
- Provided 24-hour surveillance to ARTF compound
- Watched screens in control center and moved cameras via remote to get better images
- Monitored suspicious activity
- Contacted police to report crimes in action and sent recordings to police
- Ensured security footage was kept safe and correctly labeled.
- Reduced risks and emergency response issues by observing public safety field units.
- Prepared detailed incident reports to facilitate appropriate follow-up.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
CCTV Operator
GardaWorld Protective Services
02.2017 - 01.2019
- Collaborated with other security team members to ensure seamless communication and coordination during emergency situations.
- Exhibited strong problem-solving skills by swiftly identifying and addressing any technical issues or malfunctions within the CCTV system.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
- Aided in displaying and exhibiting CCTV services to interested parties.
- Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
- Reported any incidents immediately to local law enforcement.
Admin Officer
Fair View Logistics
04.2016 - 01.2017
- Managed logistics operations including all assets
- Ensured that all staff were adequately trained, cross trained, and identified any additional training needs to achieve high working standards
- Coordinate and provide logistics support
- Mobilized resources, implemented, and reported on special logistics operations
- Ensured that accurate and complete accounting, reporting, and internal control systems were functioning and that all relevant records were maintained
- Established reports based on logistics movements and distributed them accordingly.
- Wrote detailed narrative reports for use in investigations.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
Coordinator
MEWCO
11.2015 - 02.2016
- Answered phones and responded to inquiries from clients and participants
- Planned convention center events
- Created and exported databases containing all relevant information for each event
- Created budgets for events and allocated funds accordingly
- Took reservations for booths and speaking engagements
- Processed end-of-day reports
- Inspected public areas prior to events and directed the custodial staff
- Promoted brand image awareness through social media
- Formed connections with local media outlets, both online and offline
- Answered potential clients' questions about facilities and amenities.
Logistics Assistant
SQCL
01.2012 - 12.2013
- Received shipments and ensured both quality and quantity of inventory
- Traced, tracked and expedited purchase processes
- Created and maintained contact with vendors and customers to ensure timely delivery of goods
- Interacted with third party logistics service providers
- Audited freight cost and documentation
- Maintained communication with warehouse staff to ensure proper working order
- Reviewed bills, invoices and purchase orders
- Ensured all payments are processed in time
- Created packing lists and updated shipment information in database
- Organized files both manually and electronically
- Monitored and facilitated repair orders
- Coordinated deliveries for repaired or returned items
- Disposed of unserviceable or damaged items
- Conducted safety procedures for outbound shipment vehicles
- Reconciled hand receipts
- Managed warehouse security related work such as preparing badges, passes and identification cards.
Education
Bachelor of Science - Agricultural Engineering
Kabul University
Afghanistan01.2019
Certificate - Computer Networking And Telecommunications
ZEER GROUP
Afghanistan01.2015
Certificate - QuickBooks
Delta Company (USAID Project)
Afghanistan01.2015
High School Diploma -
Ghulam Haider Khan High School
Afghanistan02.2012
Certificate - Computer And Information Sciences
Behzad College
Afghanistan01.2012
Diploma - English Language And Literature
Azeraksh English Language Center
Afghanistan06.2010
Skills
- Multilingual
- Proficient in MS Office programs
- Experienced in installation of software and hardware
- Management
- Administration
- Customer Service
- Dispatching
- First Aid Certified
- CPR Certified
References
- Ryan Kindrek, StoneWay Conrete, Manager, (260) 444-7773, Ryank@Stonewaycincrete.com
- Sayed Mansoor Hashimi, Long Painting Company, IT Manager, (206) 792-6923, Mansoorh@longpainting.com
- Steven R. Klosk, Former Gardaworld Project Manager, (516) 901-7812, Srklosk@msn.com
Languages
Dari
Native or Bilingual
Pashto
Native or Bilingual
English
Full Professional
Persian
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Timeline
Unarmed Security Officer
Security Services Northwest
11.2023 - Current
Dispatcher
Stoneway Concrete
08.2023 - 02.2024
Dispatcher/Coordinator
Foundation Specialist
06.2022 - 08.2023
Security Dispatcher
GardaWorld Protective Services
01.2019 - 08.2021
CCTV Operator
GardaWorld Protective Services
02.2017 - 01.2019
Admin Officer
Fair View Logistics
04.2016 - 01.2017
Coordinator
MEWCO
11.2015 - 02.2016
Logistics Assistant
SQCL
01.2012 - 12.2013
Bachelor of Science - Agricultural Engineering
Kabul University
Certificate - Computer Networking And Telecommunications
ZEER GROUP
Certificate - QuickBooks
Delta Company (USAID Project)
High School Diploma -
Ghulam Haider Khan High School
Certificate - Computer And Information Sciences
Behzad College
Diploma - English Language And Literature
Azeraksh English Language Center
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