Zuhal Azizi
Tempe,AZ
Summary
Detail-oriented professional with 2.5+ years of experience and proven knowledge of course design, customer service, and data entry. Aiming to leverage my skills to successfully fill the Instructor role at your company. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Zuhal Azizi
02.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
- Educated staff on organizational mission and goals to help employees achieve success.
CLINIC MANAGER
Fort McCoy Legal Clinic
08.2021 - 12.2021
INSTRUCTOR
Afghan Parmakhtag High School
04.2020 - 08.2021
- Interpreting and translating legal documents for Afghan refugees (Farsi)
- Utilizing Microsoft Office to schedule volunteer activities and develop training programs for Afghan refugees
- Overseeing the intake and relocation process for Afghan refugees
DATA ANALYST
World Bank
01.2020 - 10.2020
- Supervise and monitor students' use of tools and equipment
- Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement
- Determine training needs of students or workers
- Modify existing databases and database management systems or direct programmers and analysts to make changes
- Train users and answer questions
- Review procedures in database management system manuals for making changes to database.
Education
Civil Engineering -
Arizona State University
Tempe, AZ01.2026
English Language -
Arizona State University
Tempe, AZ01.2022
Associate - Science
ASIAN UNIVERSITY FOR WOMEN
High School Diploma -
Amina Fedawi Girls
Afghanistan 01.2018
Skills
- Data Analysis
- Teaching
- Interpreting
- Consulting Supervisors
- Continuous Improvement Projects
- Employee Performance Management
- Workflow Monitoring
- Priority Management
- Motivating Performers
- Plan Projects
- Training and Development
- Guest Satisfaction
- Shelf Organizing
Certification
STEM Certificate
Timeline
CLINIC MANAGER
Fort McCoy Legal Clinic
08.2021 - 12.2021
Supervisor
Zuhal Azizi
02.2021 - Current
INSTRUCTOR
Afghan Parmakhtag High School
04.2020 - 08.2021
DATA ANALYST
World Bank
01.2020 - 10.2020
Civil Engineering -
Arizona State University
English Language -
Arizona State University
Associate - Science
ASIAN UNIVERSITY FOR WOMEN
High School Diploma -
Amina Fedawi Girls
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