Summary
Overview
Work History
Education
Skills
Certification
Citizenship
Referencesavailable
Languages
Timeline
Generic

Zuhal Nooristani

Sterling,VA

Summary

Result-driven and detail-oriented testing professional with over 5 years of experience in Quality Assurance, specializing in both Manual and Automation Testing. Proficient in designing and implementing robust test frameworks, writing efficient automation scripts, and executing comprehensive test plans. Skilled in developing Test Strategies, Plans, and Scenarios, and providing detailed test result reports. Demonstrated expertise in various testing types, including Functional, Regression, Exploratory, End-to-End, API, and Back-end Testing. Proven ability to excel in dynamic, fast-paced environments, consistently delivering high-quality results within tight timelines. Easily adaptable to new technologies and business environments. Possesses strong written and verbal communication skills with a natural ability to foster teamwork.

Experience in web-based testing, including Smoke Test, Regression Test, Functional Test, Unit Test, Backend Test, Positive Test, and Negative Test. Strong knowledge of SDLC methodologies, such as Agile Scrum model. Skilled in setting up and maintaining Maven build jobs in Jenkins using POM files. Solid experience with Defect/Test Management tools like JIRA. Experienced in SQA (Software Quality Assurance) including Manual and Automated testing with Selenium WebDriver/IDE using the TestNG framework for Java Web-based Applications. Proficient in building and developing test automation frameworks using Selenium WebDriver, Java API, and TestNG/JUnit. Proven ability to manage Java Automation projects using build management tool Maven. Skilled in developing Automation Frameworks using various approaches, such as Data-Driven and Behavior-Driven Development (BDD). Experience in creating BDD Scripts with Cucumber and writing Step Definitions for Behavior-Driven Development. Hands-on experience with Agile Scrum, including analyzing User Stories, providing LOE for Sprint Backlog Tasks in Sprint Planning, and conducting Sprint Demos. Possesses comprehensive knowledge of each phase of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), and Defect Life Cycle (DLC). Knowledge of testing WEB Services through Postman. Experienced in mentoring colleagues. Excellent written and oral communication skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Quality Assurance

AT&T
02.2021 - 02.2023
  • Developed BDD Framework using Selenium WebDriver, JAVA, and Maven in Agile methodology
  • Implemented Page Object Model and Data-Driven Framework for UI and API testing
  • Utilized Postman for Manual API testing
  • Developed Test Scripts to implement Test Cases, Test Scenarios, and feature files for BDD using Cucumber
  • Identified, analyzed, and documented defects/bugs using JIRA as a bug tracking tool
  • Mentored new team members and actively participated in scrum and sprint meetings
  • Conducted Application compatibility on different browser versions (Firefox, Safari, Chrome, and Internet Explorer)
  • Performed Functional, Smoke, Regression, End-to-End, API, and Back-end Testing among other types
  • Utilized Jenkins for continuous Integration (CI/CID) to schedule Smoke and Regression Tests by pulling the code from the repository
  • Used Git Version control with GitHub as a web-based repository to maintain code
  • Participated in all Scrum Ceremonies, including Sprint Grooming, Planning, Demo, and Daily Scrum.

Automation Test Engineer

Kaiser Permanente
01.2018 - 11.2020
  • Maintained, enhanced, and extended test automation framework built in Selenium WebDriver using JAVA and TestNG
  • Performed API testing using Postman
  • Actively participated in all scrum ceremonies, executing and maintaining automated and manual test scripts
  • Assisted project stakeholders in clarifying requirements
  • Conducted Integration, Functional, Smoke, Regression, and Ad hoc testing, among others
  • Used Jenkins as CI/CD tool
  • Utilized JIRA as bug tracking tool
  • Tools used: JIRA, Core Java, TestNG, JUnit, Maven, GitHub, Postman, Eclipse.
  • Increased software reliability, performing thorough regression tests to ensure seamless performance after updates.
  • Achieved higher levels of test accuracy by designing and executing data-driven tests for various input scenarios.

CSR

United Bank
01.2011 - 10.2017
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Prepared and maintained loan records and associated documents.
  • Actively participated in staff training programs, continuously improving product knowledge and skills relevant to the role.
  • Managed cash handling procedures with accuracy, reducing discrepancies in end-of-day balancing reports.
  • Prevented fraudulent activities through diligent monitoring of transactions and prompt reporting of suspicious activities or patterns.

Manager

WSN
12.2005 - 09.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

Bachelor of Science - Computer Science

Kabul University
Kabul Afghanistan
12.2005

Skills

  • Familiar with Core Java, Basic of HTML and CSS
  • Maven, Jenkins
  • Selenium WebDriver, Cucumber, Postman, SoapUI
  • Eclipse
  • Git, GitHub
  • Windows
  • JIRA
  • Software Quality Assurance
  • Agile Methodology Understanding
  • Test script creation
  • Knowledge of Jenkins
  • API Testing Knowledge

Certification

  • AWS
  • Scrum Master

Citizenship

US Citizen

Referencesavailable

True

Languages

Persian
Native or Bilingual
English
Full Professional
Hindi
Limited Working

Timeline

Quality Assurance

AT&T
02.2021 - 02.2023

Automation Test Engineer

Kaiser Permanente
01.2018 - 11.2020

CSR

United Bank
01.2011 - 10.2017

Manager

WSN
12.2005 - 09.2007

Bachelor of Science - Computer Science

Kabul University
Zuhal Nooristani