Zukelia west
New Bern
Summary
Dynamic mentor with a proven track record at Le'Chris Health Systems, enhancing mentee skills through personalized guidance and goal setting. Demonstrated effective leadership and collaboration, fostering growth mindsets and boosting confidence. Skilled in developing tailored programs and facilitating workshops, promoting both personal and professional development.
Overview
21
21
years of professional experience
Work History
Mentor
Le'Chris Health Systems
New Bern, NC
03.2024 - Current
- Developed mentoring programs to enhance skills and knowledge of mentees.
- Facilitated workshops to promote personal growth and professional development.
- Provided guidance and support to individuals in achieving career goals.
- Evaluated mentee progress through regular feedback sessions and assessments.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Boosted mentee confidence and skillset with personalized guidance and constructive feedback.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Advised students on educational, career and social opportunities.
Personal Care Assistant
Home Life Care
New Bern, NC
08.2015 - Current
- Assisted clients with daily living activities, enhancing quality of life and promoting independence.
- Provided compassionate companionship to individuals, fostering emotional well-being and support.
- Administered basic first aid and monitored vital signs, ensuring health and safety for clients.
- Maintained cleanliness and organization of living spaces, contributing to a safe environment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Secretary
Prestige Car Service
New Bern, NC
08.2015 - 08.2018
- Managed scheduling and appointment coordination for multiple clients, ensuring timely service delivery.
- Streamlined office communication processes, enhancing workflow efficiency across departments.
- Maintained accurate records of client transactions and service history using database management systems.
- Assisted in preparation of reports for management, contributing to informed decision-making.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Personal Care Assistant
Court Yards Of Bern Village
New Bern, NC
03.2008 - 03.2014
- Collaborated with healthcare professionals to coordinate care plans tailored to individual needs.
- Documented client progress and reported changes in condition, ensuring effective communication with families.
- Adapted to diverse client needs quickly, demonstrating flexibility in caregiving approaches.
- Supported mobility by assisting with transfers and ambulation, promoting physical activity and wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned activities to encourage movement, stretching, and strength building.
Cashier
KFC Restaurant
New Bern, NC
07.2005 - 07.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances during shifts.
- Assisted in training new cashiers on operational procedures.
- Enhanced customer experiences through attentive service and product knowledge.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assembly Line Worker
Bosh
New Bern, NC
08.2007 - 03.2008
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality inspections on finished products to maintain high standards.
- Collaborated with team members to troubleshoot production issues promptly.
- Trained new employees on safety protocols and operational procedures.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
Education
No Degree - Physical Therapy Technician
Craven Community College
New Bern, NC08-2022
High School Diploma -
New Bern High School
New Bern, NC12-2002
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Role modeling
- Goal setting
Timeline
Mentor
Le'Chris Health Systems
03.2024 - Current
Personal Care Assistant
Home Life Care
08.2015 - Current
Secretary
Prestige Car Service
08.2015 - 08.2018
Personal Care Assistant
Court Yards Of Bern Village
03.2008 - 03.2014
Assembly Line Worker
Bosh
08.2007 - 03.2008
Cashier
KFC Restaurant
07.2005 - 07.2010
No Degree - Physical Therapy Technician
Craven Community College
High School Diploma -
New Bern High School