ZUL ANDRADE
Portland,OREGON
Summary
Resourceful with excellent commitment to providing great customer service. Strong organizational abilities with proven successes, managing multiple academic projects and volunteering events. Well-rounded and professional team player. Excellent time management skills combined with knowledge of the customer service industry. Bilingual, hardworking, and ready to join the next team.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Classic Collision
04.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve service complaints.
Patient Access Representative
Providence Portland Medical Center
09.2022 - 04.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Greeted and assisted patients with check-in procedures.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Sales Associate
TJX Companies, TJmaxx
03.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bella Institute School Of Cosmetology
Beaverton, Or07.2023
Westview High School
Portland, Or06.2022
Skills
- Customer assistance
- Teamwork
- Communication
- Attention to detail
- Adaptability
- Bilingual
Timeline
Customer Service Representative
Classic Collision
04.2023 - Current
Patient Access Representative
Providence Portland Medical Center
09.2022 - 04.2023
Sales Associate
TJX Companies, TJmaxx
03.2022 - 08.2022
Bella Institute School Of Cosmetology
Westview High School
Similar Profiles
Rochelle McLaughlinRochelle McLaughlin
Help Desk Technician - Tier 2 at Classic CollisionHelp Desk Technician - Tier 2 at Classic Collision
NESTOR CARRERO GOMEZNESTOR CARRERO GOMEZ
Car Body Repair Technician at Classic CollisionCar Body Repair Technician at Classic Collision
DIANA MONTADADIANA MONTADA
Office Manager at Classic CollisionOffice Manager at Classic Collision
Ivana RendulicIvana Rendulic
Payroll Specialist at Classic CollisionPayroll Specialist at Classic Collision
Randy FesserRandy Fesser
Apprentice Operator at InterlakenApprentice Operator at Interlaken