Zulaika Phillips
Administrative Assistant
Houston,TX
Summary
Experienced and dependable Administrative Professional with over 20 years of experience in educational and office environments. Proven ability to anticipate needs, manage complex schedules, and streamline administrative operations. Recognized for exceptional customer service, attention to detail, and bilingual communication (English/Spanish). Eager to contribute to a dynamic team and support organizational excellence.
Overview
26
26
years of professional experience
Work History
Campus Secretary/Bookkeeper
Spring ISD - Bailey Middle School
01.2025 - 07.2025
- Managed campus bookkeeping operations including payroll processing, invoice handling, deposit recording, and reconciliation of monthly bank/checking account.
- Maintained budget oversight by tracking income and expenses, resolving discrepancies, and preparing audit-ready financial documentation.
- Provided high-level administrative support to the campus principal by scheduling appointments, coordinating itineraries, and organizing sensitive documents.
- Streamlined office procedures by creating and maintaining detailed administrative workflows, improving efficiency in data entry, recordkeeping, and internal communications.
- Completed human resources documentation in Laserfiche or through other requested methods with accuracy and confidentiality, supporting campus staffing processes and compliance requirements.
- Managed all front office communication, including answering multi-line phone systems, handling email correspondence, and directing inquiries professionally.
- Coordinated with vendors, contractors, and service providers to manage supply orders, schedule appointments, and ensure service continuity.
- Maintained both paper and electronic filing systems to securely organize financial records, HR documents, reports, and daily operational paperwork.
Associate Principal Secretary
Conroe ISD - Grand Oaks High School
08.2023 - 11.2024
- Assist 3 Associate Principals who are over Operations, Curriculum, and Instruction in their areas needed
- Oversaw the distribution of Campus keys, as well as Staff Parking Tags
- Scheduled Maintenance or Custodial requests in School Dude
- Scheduled Campus Events in Master Calendar, and then Scheduled the facilities needed for events in FS Direct
- Responsible for requesting Police (PETS) as needed for events
- Responsible for scheduling the Jett Center on behalf of Staff members and their organizations
- Organized and distributed safety materials needed for Emergency Evacuations
- Revised weekly door checks for the safety and security of our campus
- Managed requests for quotes, ordering, and receiving of items or materials needed for the campus
- Oversaw Campus phones and their function and security cameras functions and submitted Technology issues as needed
- Distributed Attendance Truancy letters every 3 weeks
SIMS Clerk
Spring ISD - Spring High School
09.2022 - 07.2023
- Worked closely with appropriate campus personnel, SIS-the Student Information Systems Department and with DMC-the Data Management and Compliance Department in regards to pertinent student information
- Dealt with Student Records which consisted of: Grades, Grade Changes, New Registration/Withdrawal of Students
- Maintained communication between Teachers and Administration regarding Quarter Grades and corrections as needed
- Responsible for the accuracy of grade entry, grade reporting, grade verification process, progress reports, report cards and the distribution of such for teachers and/or Associate Principal to review and approve
- Worked with DMC regarding Quarter reports for Special Pops for both Main Campus and 9th grade center
- Updated or entered PEIMS data as required for federal, state, and local reporting in a timely manner
- Assisted when/if needed in Attendance and completed other coding in the system as needed for Attendance
- Assisted with DAEP paperwork, heavy typing, filing, scanning, printing, assisted Administrators, Counselors, Teachers, Students and Parents as was needed
- Assisted in translations that were needed on campus with Spanish speaking stakeholders
Assistant Principal Secretary
Spring ISD - Spring High School
08.2020 - 08.2022
- Dealt with Sonitrol Cards for the Campus
- Scheduled Maintenance or Custodial requests in School Dude
- Scheduled Campus Events in Master Calendar, and then Scheduling the facilities needed for events in FS Direct
- Inputted certain events on the Interruption Calendar
- Reviewed and submitted approval of Field trips
- Oversaw the Booster Club Volunteers
- Helped organize and assist with all the materials needed for Emergency Evacuations
- Managed the distribution and collection of Chromebooks and Hotspots for Students
- Assisted with distribution and collection of Chromebooks during State Testing on Campus
- Assisted with translation of ARDs as needed
- Handled regular Alpha Split secretarial requirements of heavy phone answering, heavy attending to student traffic, Issuance of Tardy Slips, Paperwork for behavioral issues or attendance issues within our Alpha
- Assisted with DAEP paperwork, heavy typing, filing, scanning, printing, assisted my AP, my two Counselors, and Teachers as was needed
General Clerk
Aldine ISD - Black Elementary
10.2016 - 05.2018
- Provided comprehensive clerical support, including filing, photocopying, high-volume typing, document scanning, and data entry.
- Managed front office operations such as answering and transferring calls, handling parent inquiries, distributing incoming mail, and performing translations for Spanish-speaking stakeholders.
- Utilized school computer systems to maintain records and support administrative processes.
- Assisted with daily school needs including classroom coverage, front desk (Raptor) duties, and completing various errands to support staff and faculty.
Administrative Operations Manager
Double A Remodeling
03.1999 - 09.2016
- Managed all administrative and financial functions for a home-based remodeling business.
- Oversaw secretarial duties, including correspondence, scheduling, filing, and client communication.
- Handled full-cycle bookkeeping, including accounts payable/receivable, payroll processing, and recordkeeping.
- Prepared tax documents and maintained financial reports for quarterly and year-end review.
- Maintained accurate project files, contracts, and vendor information to ensure compliance and efficiency.
- Supported business operations by streamlining office procedures and improving client responsiveness.
Education
Music Major -
San Jacinto College North
Houston, Texas05.2014
General Education, Diploma - Library aid, record keeping, typing, data processing, choir
C. E. King High School, Sheldon ISD
Houston, Texas05.1991
Skills
- Excellent Customer Contact and Communication Skills
- Leadership Skills
- Hands on Learner and Responsible
- Scheduling and calendar management
- Multitasking
- Workflow Management
- Problem-solving aptitude
- Reliability
- Team building
- Professionalism
- Administrative coordination
Languages
Spanish
Native or Bilingual
Timeline
Campus Secretary/Bookkeeper
Spring ISD - Bailey Middle School
01.2025 - 07.2025
Associate Principal Secretary
Conroe ISD - Grand Oaks High School
08.2023 - 11.2024
SIMS Clerk
Spring ISD - Spring High School
09.2022 - 07.2023
Assistant Principal Secretary
Spring ISD - Spring High School
08.2020 - 08.2022
General Clerk
Aldine ISD - Black Elementary
10.2016 - 05.2018
Administrative Operations Manager
Double A Remodeling
03.1999 - 09.2016
General Education, Diploma - Library aid, record keeping, typing, data processing, choir
C. E. King High School, Sheldon ISD
Music Major -
San Jacinto College North
References
- Available upon request
Volunteer Experience
- Aldine ISD Schools, Houston, TX, 08/01/00, 08/01/20, Assisted teachers on field trips and in the classroom.
- Superintendent’s Parent Advisory Committee for Aldine ISD, 2007, 2018, Attended meetings representing children's schools.
- La Luz Del Mundo, Houston, TX, 1986, 12/01/15, Assisted in children's studies and taught voice lessons.
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