Zulay Tarazona Martínez
Bogotá,COL
Summary
Professional communicator with 12 years of experience in producing successful results in different fields: internal and external communication, documentation management and administrative management. Track record supporting needs with well-organized focus on manage deliver times quality deliverables as per contractual obligations; Special events organizing the presence of multicultural teams, drafting of written documents, with emphasis on proofreading and editing. Organized and reliable candidate successful in managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to achieve team objectives. Delivers dynamic, high-impact product presentations to drive revenue growth.
Overview
15
15
years of professional experience
Work History
Executive Assistant & Communications Officer
Thales International
2019.01 - Current
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Streamlined internal communication processes for improved information dissemination and employee engagement.
- Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
- Coordinated high-impact events to raise public awareness of organization mission and initiatives.
- Led corporate social responsibility initiatives, increasing community involvement, and positive brand association.
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
- Executed communication strategies and utilized EasyCom platform- Oracle Eloqua Marketing Automation
- Assisted Country Director for Andean Countries in administrative tasks, budget control, petty cash, Management of TPIA process (legal)
- Led as local Manager relevant big events for Colombia (Events as Colombiamar and Expodefensa 50 to 100 pax).
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Assisted in development of company policies and procedures, contributing to more organized work environment.
Administrative Assistant
THALES International
2016.09 - 2018.12
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Documentation Coordinator
Thales CGA
2011.05 - 2016.08
- Responsible to consortium (Colas Rail, Alstom, Odebrecht) for MLT2 Project (Line Metro Los Teques), and between headquarters in France and Customer in Venezuela.
- Led documentation process (test, delivery certificates, performance tests, product -installation description for signaling systems documents
- Managed multiple projects concurrently, meeting deadlines while maintaining high-quality standards in documentation deliverables.
- Increased efficiency of documentation retrieval by creating user-friendly guides and reference materials for staff access.
- Reviewed grammar of technical documentation content for correct use of Spanish
- Maintained accurate records by diligently updating database entries and tracking changes to documents.
- Collaborated with cross-functional teams to gather necessary information for accurate document preparation.
- Expedited document approval processes, liaising with stakeholders for timely sign-offs on critical documents.
- Contributed to continuous improvement culture within organization by participating in process review meetings and sharing best practices related to documentation management.
- Provided staff training and mentorship in preparing communication content for different levels.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Provided exceptional customer service by promptly addressing internal and external inquiries regarding document-related matters, ensuring timely resolution and satisfaction.
- Facilitated effective communication across departments by providing clear, concise, and well-organized documentation.
Admissions Coordinator
Inst. De Estudios Superiores Administración IESA
2009.02 - 2011.05
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally (120 students per cohort).
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Collaborated on special projects such as diversity initiatives or transfer student pathways designed to meet institutional goals.
- Established and maintained relationships with high schools and community organizations to increase awareness of admissions process.
Education
Diploma in Strategic Communications -
Pontificia Javeriana University
Bogota, Colombia11.2023
Degree in Social Communication -
Santa Rosa Catholic University
Caracas, Venezuela12.2010
Skills
- Troubleshooting
- Oriented to results
- Marketing and Public Relationships
- Stakeholders Management
- Internal Communications
- Customer Service
- Ethics and integrity
- Document Control
- Document Review
- Training material development
- Schedule & calendar planning
- Interpersonal Communication
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Professional Working
Portuguese
Elementary
Timeline
Executive Assistant & Communications Officer
Thales International
2019.01 - Current
Administrative Assistant
THALES International
2016.09 - 2018.12
Documentation Coordinator
Thales CGA
2011.05 - 2016.08
Admissions Coordinator
Inst. De Estudios Superiores Administración IESA
2009.02 - 2011.05
Diploma in Strategic Communications -
Pontificia Javeriana University
Degree in Social Communication -
Santa Rosa Catholic University
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