Summary
Overview
Work History
Education
Skills
Timeline
Generic

A. ZULEICA GARCIA

Santa Maria,CA

Summary

Bilingual Office Assistant motivated to positively impact program operations and participant success with diligent support. Knowledgeable in evaluating financial data and considered an effective multitasker. Reliable professional offering an extensive career promoting positive customer experiences. Client-centered with a career spent accurately managing records, handling appointment scheduling and overseeing other administrative tasks in fast-paced settings. Professional individual committed to engaging others and delivering exceptional service. Ready to tackle new challenges in an office-based environment.

Overview

18
18
years of professional experience

Work History

ELIGIBILITY WORKER I

SANTA BARBARA COUNTY
10.2023 - Current
  • Customer service over the phone
  • Case management
  • Data collection
  • Data entry
  • Running multiple programs to determine eligibility.

OFFICE MANAGER

AMERICAN LINEN RENTAL
06.2018 - 10.2023
  • Customer service, phone orders, fill out orders, customer complaints, file, fax, email docs
  • Data entry
  • Inventory, organizing the plant, payroll entry, bank deposits, calling new candidates for employment, interviewing and translating during the interview.

GENERAL MANAGER

MERCADO REAL
12.2005 - 08.2019
  • Lead and work with different department teams, manage business grow, Oversee training and employee performance, Seasonal sale strategies, Schedules, hiring, payroll, balancing registers, balancing EBT, Balancing Credit Card charges, WIC, Balancing check cashing, Bank Deposits, Account Payable, Shopping, Money wire balancing and deposits, Balancing bill pay, Customer complaints, etc.

Education

Microsoft, Excel, Powerpoint -

01.2014

ACCOUNTANT AIDE -

01.1995

Currently attending Allan Hancock College -

GED -

Proficient in Quickbooks -

Skills

  • I'm a people person,
  • Bilingual English/ Spanish
  • I'm professional
  • Dedicated
  • Organized
  • Responsible, reliable, a team player, punctual and a fast learner
  • Proficient in Quickbooks
  • Appointment Scheduling
  • Effective customer communication
  • Policy Knowledge
  • Confidentiality
  • Applicant Interviews
  • Recordkeeping and data input

Timeline

ELIGIBILITY WORKER I

SANTA BARBARA COUNTY
10.2023 - Current

OFFICE MANAGER

AMERICAN LINEN RENTAL
06.2018 - 10.2023

GENERAL MANAGER

MERCADO REAL
12.2005 - 08.2019

Microsoft, Excel, Powerpoint -

ACCOUNTANT AIDE -

Currently attending Allan Hancock College -

GED -

Proficient in Quickbooks -

A. ZULEICA GARCIA