Dental Assistant
ZULEIDY AMAYA JUAREZ
METRO BY T-MOBILE
Salisbury,NC
1
Certification
10
years of professional experience
Diligent individual with comprehensive background in dental assisting. Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.
Work History
Dental Assistant
1 Year 5 Months- Supervised chairside support during pediatric procedures, ensuring efficient provider workflow and patient comfort.
- Coordinated sterilization processes and maintained infection control compliance for operatory readiness.
- Prepared treatment rooms, instruments, and materials for restorative, preventive, and emergency appointments.
- Trained dental assistants on clinical protocols, patient prep, and back-office procedures.
- Reinforced behavior guidance techniques to reduce anxiety and improve pediatric patient cooperation.
Front Desk Receptionist
1 Year 7 Months- Coordinated daily appointment calendars to maintain smooth patient flow and reduce wait times.
- Managed patient check-in and check-out with accurate scheduling and updated demographic information.
- Answered multi-line phones, routed inquiries, and confirmed appointments for pediatric patients.
- Verified dental insurance eligibility and collected copayments at front desk.
- Communicated treatment plans and next-step instructions clearly to parents and guardians.
Sales Representative
8 Years 5 Months- Greeted customers and identified individual needs to provide tailored assistance.
- Described merchandise and explained usage, operation, and care to enhance customer understanding.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Computed sales prices and processed cash or credit payments ensuring accuracy in transactions.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Computed sales prices, total purchases and receive and process cash or credit payment.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, and vouchers, balancing cash drawers, and making deposits.
Cashier
2 Months- Welcomed customers entering the establishment. entering establishments.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Processed payments using cash, checks, credit cards, vouchers, or automatic debits, ensuring accurate transactions.
- Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers.
- Counted cash drawers at start of shifts, verifying amounts and ensuring sufficient change for customer transactions.
Hostess
6 Months- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assigned patrons to tables based on needs and rotation, facilitating balanced seating for servers.
- Engaged with patrons to assess satisfaction with food and service, addressed complaints, and fostered positive interactions.
- Conducted inspections of dining and serving areas, maintaining cleanliness and ensuring proper setup for optimal guest experience.
- Receive and record patrons' dining reservations.
- Take and prepare to-go orders.
- Assist with preparing and serving food and beverages.
Education
High School Diploma
Dental Assisting
Skills
Pediatric Communication
Dental Software Proficiency
Customer service
Patient Appointment Management
Patient education
Radiology techniques
Customer service skills
Appointment scheduling
Technical Skills- Microsoft Word
and Excel
Fluent in Spanish
Patient relations
Certification
- Certified Dental Assistant
- First Aid/CPR Certified
Timeline
Dental Assistant
Nc Pediatric Dentistry
10.2024 - 03.2026Read More
Front Desk Receptionist
Nc Pediatric Dentistry
03.2023 - 10.2024Read More
Sales Representative
METRO BY T-MOBILE
05.2018 - CurrentRead More
Cashier
EXPRESS CLEANERS
01.2017 - 03.2017Read More
Hostess
EL PATRON MEXICAN GRILL & CANTINA
06.2016 - 12.2016Read More
WEST ROWAN HIGH SCHOOL
High School Diploma
Read More
Kannapolis Dental Assisting Academy
Dental Assisting
Read More