Zuleika Cruz
Springfield,MA
Summary
Experienced Strategic Job Coach with expertise in career counseling and job search strategies. Offers personalized coaching on interview techniques and resume development to equip clients for success. Demonstrates exceptional assessment and evaluation skills, tailoring individualized plans to align with each job seeker's goals and aspirations.
Overview
6
6
years of professional experience
Work History
Career Coach
Corporation For Public Management
Springfield, MA
04.2024 - 06.2025
- Assisted clients in developing personal marketing materials such as resumes, cover letters and portfolio pieces.
- Organized job fairs, workshops, seminars, webinars aimed at helping people find suitable employment opportunities.
- Counseled individuals on how to create an effective job search plan and stay motivated throughout the process.
Administrative Assistant
Corporation For Public Management
Springfield, MA
03.2023 - 04.2024
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed office supplies inventory and placed orders when necessary.
- Facilitated communication between different departments within the organization.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
Sales Associate
Rainbow Shops
Springfield, MA
08.2021 - 11.2021
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
Cashier
Old San Juan Bakery
Holyoke, MA
01.2019 - 04.2019
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Dr. Jose M Lazaro
Carolina, P.R05-2006
Skills
- Content Strategy
- Complex Problem-Solving
- Team Meeting
- Job Search Coaching
- Group and Individual Instruction
- Administrative Support
Languages
Spanish
Professional
English
Limited
Timeline
Career Coach
Corporation For Public Management
04.2024 - 06.2025
Administrative Assistant
Corporation For Public Management
03.2023 - 04.2024
Sales Associate
Rainbow Shops
08.2021 - 11.2021
Cashier
Old San Juan Bakery
01.2019 - 04.2019
High School Diploma -
Dr. Jose M Lazaro
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