Service-oriented ECE Senior Director offering solid background leading Early Childhood Education programs. Manage profitable operations based on careful recordkeeping and strategic promotions—support early childhood learning with a balanced plan of instruction and play. Task and authority delegation Strong Decision-making Leadership and people management Communication Staff recruitment Parent relations Positive attitude Task prioritization Multitasking Time management Team work Reliability Safety compliance Bilingual in Spanish August 2019 - CurrentChild Development Center Senior Director Boys & Girls Club Child Development Center | Anchorage, Ak Attained Goal Program, creating and implementing Strategic operational plan. Supported teachers with solid training, mentoring and day-to-day assistance. Implement positive strategics to guarantee child Development. Determined allocations of funds for staff, supplies, materials and equipment and authorized purchases. Monitored and supervise staff progress and provided assistance in resolving problems. Set educational standards and goals and helped establish policies, procedures and programs. Recruited, hired, trained and evaluated primary and supplemental staff and recommended personnel actions for programs and services. Boosted program success by recruiting well-qualified teachers and staff. Kept children secure with consistent monitoring and tracking policies. Planned and executed strategies to increase business and drive profit growth. Documented, researched and resolved customer service issues. Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees. May 2017 - August 2019Bilingual Child Development Specialist Thread Alaska | Anchorage, Ak Selected, compiled and maintained training and resource library for child development program. Helped senior staff oversee staff supporting child development program operations according to established standards. Selected, prepared and distributed child development materials to support program operations. Trained staff of childcare, preschool and Head Start programs in principles of child development. Partnered with community agencies to promote health, development and behavioral well-being of young children and families. Helped parents improve child-rearing skills with short- and long-term program support. Improved service plans based on progress assessments and client feedback. Maintained case history records and prepared reports. Kept case history records updated and prepared regular reports. Supported families dealing with mental health issues, substance abuse and social adjustment. September 2016 - May 2017Parent Educator Head Start Kids Corp Inc. | Anchorage, Ak Maintained case history records and prepared reports. Helped parents improve child-rearing skills with short- and long-term program support. Improved service plans based on progress assessments and client feedback. Developed and reviewed service plans in consultation with clients and performed follow-ups assessing the quantity and quality of services provided. Arranged for medical and psychiatric tests to determine root difficulties and potential solutions. Conducted social research. July 2012 - September 2016Family Advocate Head Start Kids Corp Inc. | Anchorage, Ak Kept case history records updated and prepared regular reports. Counseled children and family members on coping skills and available resources. Offered to assist with additional tasks to keep projects on-task and meet tight deadlines. Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities. Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees. Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere. August 2008 - May 2012Assistant Teacher Head Start Kids Corp Inc. | Anchorage, Ak Monitored children and continually modeled good decision-making. Created a warm and welcoming learning environment supporting emotional, academic, and social growth and development. Supported curriculum design, selection, and continued assessment to promote learning objectives. Partnered with teaching staff to achieve learning goals and engagement. Regulated classroom atmosphere and modeled appropriate behavior in pressured situations. Formed positive, trusting and nurturing relationships with children. Encouraged parents and caregivers to take active role in academic progress. Followed applicable Creative Curriculum lessons, organize materials and test students. Offered students ample opportunities to observe, question and investigate. Encouraged students to persevere through difficult course content by providing constructive feedback. Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies. Organized materials and class spaces to deliver successful lessons and encourage learning. Developed learning-focused, well-structured environment focused on student success. Promoted inclusivity and collaborative learning through moderated online and in-class discussions. Helped struggling students with individualized support and tutoring. November 2006 - November 2012Housekeeping Supervisor Anchorage Sheraton Hotel | Anchorage, Ak
Monitored room occupancy and reported check-outs and vacancies to the reservations team. Coordinated staff schedules to meet forecasted housekeeping needs. Maintained performance by assigning daily work tasks to employees. Worked with purchasing department to maintain cleaning supply and equipment inventory. Supported smooth operations by providing vacant room discrepancy reports and departure reports. Supervised performance of housekeeping and laundry staff through personal inspections and other quality control measures. Inspected guestrooms and public areas throughout facility and monitored housekeeping performance. Protected guests and staff by enforcing compliance with infection control policies and procedures. Increased employee efficiency with effective work plans and improved team dynamics. Verified work quality and team performance with routine and surprise inspections. Covered all work assignments by preparing effective schedules and delegating jobs. Delivered efficient, high-quality cleaning services with skilled employee management. Satisfied customers with timely service and by quickly resolving service issues.