Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zulein Camacho

Doral,Florida

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Selling Manager

ROSMEL POOLS INC
MIAMI DADE / BROWARD, FL
03.2023 - Current
  • Sales Strategy Development and Execution, Design and implement effective sales strategies to achieve company sales targets.
    Analyze market trends and adjust sales strategies accordingly.
  • Sales Team Management: Recruit, train, and supervise sales representatives.
    Set sales goals and objectives for the team.
    Conduct regular meetings to review performance and provide constructive feedback.
  • Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers.
    Address customer issues and complaints efficiently and professionally.
    Ensure excellent customer service throughout the sales process and after-sales support.
  • Sales Project Management: Oversee the planning and execution of pool sales projects, ensuring deadlines and budgets are met.
    Coordinate with other departments, such as production and logistics, to ensure timely delivery and installation of pools.
  • Sales Analysis and Reporting: Monitor and analyze sales performance and key performance indicators (KPIs).
    Prepare regular sales reports for senior management.
    Use data and analysis to make informed decisions and improve sales strategies.
  • Marketing and Promotion: Collaborate with the marketing department to develop and execute promotional campaigns.
    Participate in trade shows and industry events to promote the company's products and generate new leads.
  • Budget and Pricing Management. Develop and manage sales budgets.
    Set and adjust pricing policies to maximize profitability.
  • Product Innovation and Development: Identify opportunities for new product introductions or improvements to existing products.
    Work with the product development department to ensure new offerings meet market needs.
  • Regulatory Compliance: Ensure all sales activities comply with local laws and regulations.
    Stay updated on industry standards and best practices to ensure the company's offerings are competitive and compliant.
  • Training and Development: Provide ongoing training and development opportunities for the sales team to enhance their skills and knowledge.
    Implement best practices and continuous improvement initiatives within the sales team.
  • Market Research: Conduct market research to identify new sales opportunities and understand customer needs.
    Monitor competitor activities and adjust strategies to maintain a competitive edge.
  • Sales Forecasting: Develop and maintain accurate sales forecasts to aid in inventory and production planning.
    Adjust forecasts based on market conditions and sales performance.
  • Customer Feedback and Improvement: Collect and analyze customer feedback to identify areas for improvement.
    Implement changes to improve customer satisfaction and drive sales growth.
  • Collaboration with Other Departments. Work closely with marketing, finance, and operations to align sales strategies with overall company objectives.
    Ensure seamless communication and cooperation between departments to optimize sales processes and customer experience.

OFFICE MANAGER / SELL REP

FM POOLS INC
Pompano Beach, FL
08.2020 - 09.2023
  • Office Administration: Oversee day-to-day office operations to ensure efficiency and productivity.
    Manage office supplies inventory and place orders as needed.
    Ensure the office environment is clean, organized, and conducive to work.
  • Payroll
  • QuickBooks
  • Bank
  • Staff Management: Supervise administrative staff and provide guidance and support.
    Coordinate work schedules, delegate tasks, and monitor performance.
    Facilitate communication between staff and upper management.
  • Customer Service, serve as the first point of contact for customers, both in person and over the phone.
    Handle customer inquiries, complaints, and service requests professionally.
    Ensure excellent customer service standards are maintained.
  • Scheduling and Coordination: Schedule and coordinate meetings, appointments, and travel arrangements for staff.
    Organize company events, including staff meetings and client visits.
    Maintain and update office calendars.
  • Financial Management: Assist with budgeting and financial planning.
    Oversee accounts receivable and payable.
    Prepare financial reports and manage petty cash.
  • Documentation and Record-Keeping: Maintain accurate and organized records of company documents, contracts, and correspondence.
    Ensure compliance with data protection and confidentiality policies.
    Manage electronic and physical filing systems.
  • Draft, proofread, and distribute internal and external communications.
    Manage incoming and outgoing mail and email correspondence.
    Ensure effective communication within the office and with external partners.
  • Office Technology and Equipment. Oversee the maintenance and troubleshooting of office equipment, such as computers, printers, and phones.
    Coordinate with IT support to resolve technical issues.
    Ensure that office technology is up-to-date and functioning properly.
  • Human Resources Support: Assist with the recruitment and onboarding process for new employees.
    Maintain employee records and handle HR documentation.
    Coordinate training and development programs for staff.
  • Compliance and Safety: Ensure the office complies with all relevant health and safety regulations.
    Conduct regular safety drills and maintain emergency procedures.
    Keep up to date with legal requirements and industry standards.
  • Vendor and Supplier Management: Establish and maintain relationships with office vendors and suppliers.
    Negotiate contracts and manage service agreements.
    Ensure timely payment of vendor invoices and resolve any issues.
  • Project Management Support: Assist with the planning and execution of company projects.
    Coordinate with various departments to ensure project timelines are met.
    Monitor project progress and report on status.
  • Reception Duties: Greet visitors and ensure they are directed to the appropriate person or department.
    Maintain a professional and welcoming reception area.
    Manage visitor logs and security procedures.
  • Support to Senior Management. Provide administrative support to senior management, including calendar management, travel arrangements, and meeting preparation.
    Prepare and distribute meeting agendas and minutes.
    Handle confidential and sensitive information with discretion.

Receptionist

Gem Paver Systems
Miami, FL
09.2020 - 12.2020
  • Greeting and Welcoming Visitors, Welcome visitors as they arrive at the office, and direct them to the appropriate person or department.
    Maintain a professional and friendly demeanor at all times.
  • Managing phone calls. Answer incoming phone calls promptly and courteously.
    Transfer calls to the appropriate staff members and take accurate messages when necessary.
    Handle basic inquiries and provide information about the company.
  • Administrative Support: Assist with general office tasks, such as filing, data entry, and copying documents.
    Manage the front desk area to ensure it is clean and organized.
    Assist with the preparation of documents and reports.
  • Scheduling and Appointments: Schedule and confirm appointments for clients and staff members.
    Maintain and update office calendars.
    Coordinate meeting room bookings and prepare rooms for meetings.
  • Mail and Correspondence Management: Sort, distribute, and manage incoming and outgoing mail and packages.
    Prepare and send out correspondence, including emails and letters.
    Maintain accurate records of mail and courier services.
  • Customer Service: Provide excellent customer service to visitors, clients, and staff.
    Address customer inquiries and resolve issues in a timely and professional manner.
    Assist with customer service tasks such as processing payments and handling transactions.
  • Security and Access Control: Monitor and manage access to the office, ensuring visitors sign in and out.
    Maintain visitor logs and issue visitor badges.
    Ensure the front desk area complies with security and safety protocols.
  • Supplies and Inventory Management: Monitor and maintain office supplies inventory.
    Place orders for supplies when necessary, and ensure they are properly stocked..
    Manage office equipment and report any maintenance issues.
  • Coordination with Other Departments: Assist other departments with administrative tasks as needed.
    Ensure effective communication and cooperation between the front desk and other departments.
    Support special projects and events as required.
  • Technology and Equipment Management. Operate office equipment, such as printers, copiers, and computers.
    Troubleshoot basic technical issues and coordinate with IT support when necessary.
    Ensure all front desk equipment is functioning properly.
  • Record Keeping and Data Management: Maintain accurate and organized records of office activities and transactions.
    Update databases and ensure data is entered correctly.
    Handle confidential information with discretion and comply with data protection policies.
  • Assist with booking travel arrangements for staff, including flights, accommodations, and transportation.
    Prepare travel itineraries and provide necessary travel documents.
  • Reception Area Maintenance: Ensure the reception area is tidy and presentable, with all necessary materials (e.g., brochures, forms).
    Decorate the reception area for special occasions and company events.

Administrative Office Assistant

SWIMMING POOLS OF FLORIDA
Doral
02.2020 - 08.2020
  • Greeting and Welcoming Visitors, Welcome visitors as they arrive at the office, and direct them to the appropriate person or department.
    Maintain a professional and friendly demeanor at all times.
  • Managing phone calls. Answer incoming phone calls promptly and courteously.
    Transfer calls to the appropriate staff members and take accurate messages when necessary.
    Handle basic inquiries and provide information about the company.
  • Administrative Support: Assist with general office tasks, such as filing, data entry, and copying documents.
    Manage the front desk area to ensure it is clean and organized.
    Assist with the preparation of documents and reports.
  • Scheduling and Appointments: Schedule and confirm appointments for clients and staff members.
    Maintain and update office calendars.
    Coordinate meeting room bookings and prepare rooms for meetings.
  • Mail and Correspondence Management: Sort, distribute, and manage incoming and outgoing mail and packages.
    Prepare and send out correspondence, including emails and letters.
    Maintain accurate records of mail and courier services.
  • Customer Service: Provide excellent customer service to visitors, clients, and staff.
    Address customer inquiries and resolve issues in a timely and professional manner.
    Assist with customer service tasks such as processing payments and handling transactions.
  • Security and Access Control: Monitor and manage access to the office, ensuring visitors sign in and out.
    Maintain visitor logs and issue visitor badges.
    Ensure the front desk area complies with security and safety protocols.
  • Supplies and Inventory Management: Monitor and maintain office supplies inventory.
    Place orders for supplies when necessary, and ensure they are properly stocked.
    Manage office equipment and report any maintenance issues.
  • Coordination with Other Departments: Assist other departments with administrative tasks as needed.
    Ensure effective communication and cooperation between the front desk and other departments.
    Support special projects and events as required.
  • Technology and Equipment Management. Operate office equipment, such as printers, copiers, and computers.
    Troubleshoot basic technical issues and coordinate with IT support when necessary.
    Ensure all front desk equipment is functioning properly.
  • Record Keeping and Data Management: Maintain accurate and organized records of office activities and transactions.
    Update databases and ensure data is entered correctly.
    Handle confidential information with discretion and comply with data protection policies.

  • Reception Area Maintenance: Ensure the reception area is tidy and presentable, with all necessary materials (e.g., brochures, forms).
    Decorate the reception area for special occasions and company events.
  • Emergency Handling: Respond to emergencies and provide assistance as needed.
    Follow office emergency procedures and ensure visitors are aware of safety protocols.

SELL REPRESENTATIVE

Pfizer, Wyeth Pharmaceuticals
MARACAIBO, VENEZUELA
07.2003 - 12.2007
  • Sales and Territory Management. Develop and implement sales strategies to achieve sales targets within a designated territory.
    Plan and organize daily work schedules to call on existing or potential sales outlets and other trade factors.
  • Customer Relationship Management: Establish, develop, and maintain positive business and customer relationships.
    Provide accurate information about Viagra, including its benefits, side effects, and proper usage.
    Address any questions or concerns healthcare professionals may have about the product.
  • Product Promotion and Education: Conduct product presentations and training sessions for healthcare providers, such as doctors, pharmacists, and nurses.
    Stay updated on the latest research and developments related to Viagra and communicate this information to healthcare professionals.
  • Market Analysis and Reporting: Analyze the market, competitors, and trends to identify opportunities and threats.
    Prepare and submit regular sales reports, including sales activities, follow-ups, and territory analyses.
    Provide feedback to management on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Compliance and Ethics: Ensure all activities comply with Pfizer's policies, industry regulations, and ethical standards.
    Maintain a high level of professionalism and integrity in all interactions.
  • Sales Administration: Manage and maintain a database of customers, including contact information and records of sales interactions.
    Follow up with customers to ensure satisfaction and address any issues.
  • Collaboration with Internal Teams: Work closely with marketing, medical, and regulatory teams to develop and implement effective sales strategies.
    Participate in team meetings and provide insights based on customer feedback and market conditions.
  • Continuing Education Attend, attend workshops, conferences, and other educational opportunities to stay current with industry knowledge and enhance selling skills.
    Continuously improve product knowledge and sales techniques.
  • Event Participation: Represent Pfizer at medical conferences, trade shows, and other industry events to promote Viagra.
    Network with healthcare professionals and other stakeholders at these events.
  • Budget Management: Manage and optimize the budget allocated for promotional activities, travel, and other sales-related expenses.
    Ensure efficient use of resources to maximize return on investment.
  • Customer Service: Provide post-sales support to healthcare professionals, ensuring they have the necessary resources and information to prescribe and use Viagra effectively.
    Handle customer complaints and provide appropriate solutions in a timely manner.
  • Product Knowledge and Training Continuously update and expand your knowledge of Viagra and related products.
    Train new sales representatives and other relevant staff on product information and sales strategies.

Education

LIC. BUSSINES ADMINISTRATION - BUSSINES ADMINISTRATION

JESUS ENRIQUE LOSSADA UNIVERSITY
VENEZUELA
07-1995

Skills

  • Interpersonal Skills
  • Technical sales
  • Sales Presentations
  • Business Development
  • Brand Awareness
  • Social Media Marketing
  • Marketing Strategy Development
  • Customer Service
  • Adaptability
  • Problem-solving abilities
  • Excellent Communication
  • Relationship Building
  • Multitasking

Languages

Spanish
Professional
English
Professional

Timeline

Selling Manager

ROSMEL POOLS INC
03.2023 - Current

Receptionist

Gem Paver Systems
09.2020 - 12.2020

OFFICE MANAGER / SELL REP

FM POOLS INC
08.2020 - 09.2023

Administrative Office Assistant

SWIMMING POOLS OF FLORIDA
02.2020 - 08.2020

SELL REPRESENTATIVE

Pfizer, Wyeth Pharmaceuticals
07.2003 - 12.2007

LIC. BUSSINES ADMINISTRATION - BUSSINES ADMINISTRATION

JESUS ENRIQUE LOSSADA UNIVERSITY

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