Zulekah Thompson
Houston,TX
Summary
Dynamic leader with proven expertise in team supervision and safety management honed at Metropolitan Transportation Authority. Elevated customer satisfaction and team productivity by implementing efficient workflows and safety protocols. Skilled in construction, groundskeeping, and fostering clear communication, achieving operational excellence and enhancing workplace safety.
Overview
24
24
years of professional experience
Work History
Utility Worker
Metropolitan Transportation Authority
04.2024 - Current
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Provided technical support for the troubleshooting of irrigation controllers or other control systems, when necessary.
- Identified potential issues within the irrigation system through regular inspections, implementing necessary repairs or adjustments as needed.
Cleaner
Metropolitan Transportation Authority
02.2008 - 04.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Participated in daily safety briefings, reinforcing awareness of potential hazards and discussing best practices for accident prevention among team members.
Supervisor
Care Clean
01.2001 - 12.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Education
High School Diploma -
M.B. Smiley High School
Houston, TXSkills
- Construction
- Team supervision
- Safety management
- Clear communication
- Visual inspection
- Task concentration
- Groundskeeping and landscaping
- Safety monitoring and compliance
- Critical thinking
- Building maintenance
Flagging Certification
successfully completed a training program established by TCOLE @ Metropolitan Transit Authority
Timeline
Utility Worker
Metropolitan Transportation Authority
04.2024 - Current
Cleaner
Metropolitan Transportation Authority
02.2008 - 04.2024
Supervisor
Care Clean
01.2001 - 12.2007
High School Diploma -
M.B. Smiley High School
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