Zuleka K. Abakoyas
Bronx,USA
Summary
Compassionate and certified healthcare professional with extensive experience in providing high-quality care and support for daily living activities while effectively managing diverse health needs. Demonstrates a strong commitment to team collaboration and achieving positive patient outcomes, fostering an environment of trust and safety. Known for reliability, adaptability, and exceptional patient communication skills, alongside proficiency in maintaining a secure healthcare environment. Eager to contribute expertise to enhance patient well-being and support organizational goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Home Health Aide
Independent
The Bronx, NY
01.2026 - Current
- Coordinated assistance with daily living activities, ensuring a safe and comfortable environment for clients.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored and documented patient vital signs and health changes accurately.
- Developed personalized care plans in collaboration with healthcare professionals.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Monitored and maintained safe living conditions for patients, effectively reducing occurrences of falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Data Room Supervisor
MDRC
New York, NY
08.2018 - 06.2023
- Oversaw staff daily productivity for accurate time charging per project.
- Lead in developing departmental policies and procedures, establishing a consistent framework for all team members to follow.
- Provided constructive feedback to employees through regular performance evaluations, setting clear expectations for improvement when needed.
- Developed training materials for new hires, promoting consistency in operational procedures.
- Supported the hiring process, participating in interviews and helping select qualified candidates who fit well with the existing team culture.
- Led team meetings focused on performance review and continuous improvement strategies.
- Boosted staff morale and performance through recognition programs and ongoing feedback sessions.
- Implemented cross-training initiatives to improve staff versatility in handling diverse tasks across different departments when necessary.
Data Librarian Assistant
MDRC
New York, NY
01.2008 - 06.2023
- Managed electronic data file transfers through various secure platforms, ensuring compliance with data protection standards (FISMA/FedRAMP).
- Managed secure backup and encryption processes for media files, facilitating efficient access and retrieval.
- Established systematic categorization of media assets to support project workflows and collaboration.
- Oversaw media destruction processes in accordance with company security compliance and contractual obligations.
- Operated as a gatekeeper to safeguard data exchanges from and to MDRC regulated tech environment (SPROUT).
- Implemented best practices for data management and organization across departments.
Data Clerk I-III
MDRC
New York, NY
01.2000 - 01.2017
- Executed comprehensive file organization and data collection to support seamless data entry operations.
- Reviewed and validated data for inconsistencies, enhancing overall data quality.
- Analyzed data issues and implemented corrective measures to maintain data integrity.
- Executed precise data entry across multiple computer programs to ensure accuracy and reliability.
- Scanned Legal and Fiscal/Finance department documents with Meta Data for easy lookup and retrieval by using the PSIGEN application.
- Established and managed a detailed filing system to ensure easy access to project documentation.
- Coordinated electronic file merging, ensuring efficient assembly and timely shipping upon request.
- Implemented secure measures to safeguard sensitive client and company information from unauthorized access.
Education
Diploma -
DeWitt Clinton High School
Bronx, New York01-1993
Skills
- Patient care
- Meal preparation and feeding assistance
- Personal hygiene assistance
- Bathing assistance
- Light housekeeping tasks(Bedmaking, Laundry, Vacuuming, Cleaning the kitchen and Restroom, organizing closet)
- Mobility support
- First aid and safety
- Care plan adherence
- Emotional support and companionship
- Toileting assistance
Certification
- Certificate: CHHA - Certified Home Health Aide - E&S Academy, New Jersey
Timeline
Home Health Aide
Independent
01.2026 - Current
Data Room Supervisor
MDRC
08.2018 - 06.2023
Data Librarian Assistant
MDRC
01.2008 - 06.2023
Data Clerk I-III
MDRC
01.2000 - 01.2017
Diploma -
DeWitt Clinton High School