Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ZULEMA LOPEZMATOS

Las Vegas,NV

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Semi Truck Driver

UPS
05.2020 - Current
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

Sergeant

USMC
05.2016 - 05.2020
  • Maintained records on personnel and operations for reporting purposes.
  • Counseled, advised, and mentored personnel to increase career progression.
  • Provided leadership and training.
  • Oversaw subordinates' health, well-being and morale.

Cahier/Server/Cocktail Server

L.I.T
02.2019 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Served alcoholic and non-alcoholic beverages in bar environment.

Cashier/Team Member

Little Caesars
06.2014 - 05.2016
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Diploma -

Ed W Clark High School
Las Vegas, NV
05.2016

Skills

  • Bilingual friendly and motivated individual
  • Excellent customer service and communication skills
  • Ability to mediate and defuse disputes
  • Adaptability and Flexibility
  • Moderate cash register operation
  • Money handling skills

Accomplishments

Meritorious promotion for the rank of corporal

Navy and Marine Corps Achievement Medal for meritorious service

Timeline

Semi Truck Driver

UPS
05.2020 - Current

Cahier/Server/Cocktail Server

L.I.T
02.2019 - 03.2020

Sergeant

USMC
05.2016 - 05.2020

Cashier/Team Member

Little Caesars
06.2014 - 05.2016

High School Diploma -

Ed W Clark High School

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ZULEMA LOPEZMATOS