Zulema Martinez
Ardmore
Summary
Dynamic Plant Manager with a proven track record at Red River Pallet, driving production efficiency through lean manufacturing and continuous improvement initiatives. Expert in project management and team development, I successfully reduced costs and enhanced safety protocols, fostering a culture of high performance and collaboration among staff.
Overview
2026
2026
years of professional experience
Work History
Plant Manager
Red River Pallet
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Oversaw daily operations of Number sq. ft. manufacturing plant.
- Maximized plant safety through proactive strategies and well-structured training.
- Maintained quality of product with robust inspections and assessment team.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
- Identified and resolved process and equipment issues to minimize production downtime.
- Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.
- Established positive relationships with suppliers to obtain timely deliveries of materials and products.
- Developed cross-functional teams to foster collaboration and improve communication across departments.
- Negotiated favorable contracts with suppliers, securing cost savings on raw materials without sacrificing quality.
- Negotiated with vendors for timely delivery of raw materials, preventing production delays.
- Developed training programs to upskill workforce and improve productivity.
- Reduced downtime with proactive maintenance schedules.
- Managed budget effectively, ensuring optimal use of resources.
- Established metrics to measure performance and drive continuous improvement.
Store Manager
MKV Enterprises / McDonalds
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Administrator
Red River Pallet
06.2020 - 03.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
- Streamlined invoice processing, reducing average payment turnaround time.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Initiated program for recycling and waste reduction, contributing to corporate sustainability goals.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Associate Of Applied Business - Business Administration And Management
Murray State
Ardmore, OKSkills
- Plant and warehouse operations
- Project management
- Operations management
- Production planning
- Safety management
- Continuous improvement
- Performance improvements
- Production scheduling
- Facility management
- Scheduling
- Training programs
- Team building and development
- Logistics coordination
- Work delegation
- Lean manufacturing processes
- Schedule management
- Cost control
- Energy management
- Lean manufacturing principles
- Six sigma expertise
- Environmental sustainability
- Environmental compliance
- Production and processing management
- Team development
- Staff training
- Team management
- Inventory oversight
- Strategic thinker
- Employee hiring
- Team Training
- OSHA regulations
- Inventory and stocking
- Staff scheduling
- Lean manufacturing
- Log updating
Languages
Spanish
Full Professional
Timeline
Administrator
Red River Pallet
06.2020 - 03.2025
Plant Manager
Red River Pallet
Store Manager
MKV Enterprises / McDonalds
Associate Of Applied Business - Business Administration And Management
Murray State
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