Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Zuleyca Godinez

Hollister,CA

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction at Capo Signora Italian Cuisine through exceptional multitasking and service standards. My ability to foster team collaboration and leverage strong customer service skills resulted in significant repeat business. Expert in cash handling and POS systems, I consistently maintained high accuracy levels in transactions. Dependable cashier and waitress providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized Los Cuates & Capo Signora with experience in busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

2
2
years of professional experience

Work History

Waitress

Capo Signora Italian Cuisine
08.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Cashier

Los Cuates
06.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Used POS system to enter orders, process payments and issue receipts.

Education

GED -

Monterey Peninsula College
Monterey, CA
06.2026

High School Diploma -

San Benito High School
Hollister, CA
06.2024

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration

Languages

Spanish
Professional Working

Timeline

Waitress

Capo Signora Italian Cuisine
08.2023 - Current

Cashier

Los Cuates
06.2022 - 11.2023

GED -

Monterey Peninsula College

High School Diploma -

San Benito High School
Zuleyca Godinez