Zuleyka Alvarado
St. Cloud
Summary
A position in the administrative field where I can utilize proven people-oriented skills to develop and promote a positive work environment.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Manager
2012.12 - Current
- Prepares personnel documents and ensures their proper timing; performance evaluations, workers compensation claims and follow-up administration, accident reports, payroll records, employment physicals, job references and other documents as required
- Prepare hiring documents such as offer approval form, requisition for positions, and complete applicant log for positions in the department
- Must ensure all State of Florida Division of Standards forms are completed and maintained on each sworn police officer; subject to inspection and audits by FDLE’s Division of Standards and Training every six months
- Assist the Accreditation Manager with policies, creating forms and memos to ensure we are following accreditation standards
Records Clerk
2007.07 - 2007.12
- Process citizens request to obtain reports from cases
- Prepare State Attorney Documentation to be processed through the Court
- Assist by answering any citizen’s question in reference reports or citation
Part –Time Administrative Secretary
2004.12 - 2005.07
- Answering nonemergency calls
- Assist citizens that come to the police department
- Process payment such as vin verification, parking citation
Education
Bachelor of Science - Psychology
University of Phoenix
Phoenix, AZ01.2019
Master - Business Administration
University of Phoenix
Phoenix, AZ01.2019
Skills
- Excellent communication skills
- Ability to work independently
- Ability to work in a team setting
- High level of adaptability
- Bilingual English and Spanish
- Proficient in Microsoft Office
- Proficient in Power Point
- Proficient in HRSI
Certification
Background Investigations for Police Applicants
FEMA Certificate
16 PF Accreditation
First Responder Chaplain/Peer Support
Awards
Community Service Awards
Administrative Excellence Award
Employee of the Year
Timeline
Office Manager
2012.12 - Current
Records Clerk
2007.07 - 2007.12
Part –Time Administrative Secretary
2004.12 - 2005.07
Master - Business Administration
University of Phoenix
Bachelor of Science - Psychology
University of Phoenix