Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Zuleyka martinez

Tampa

Summary

Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.

Overview

10
10
years of professional experience

Work History

Assistant Property Manager

TRG Management
01.2023 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Kept accurate records of all resident and tenant correspondence.
  • Showed apartments to potential tenants and answered questions regarding community.

Caregiver

Mentor Manor
11.2021 - 12.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Assistant Store Manager

DTLR
07.2015 - 10.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Education

Blake High School
Tampa, FL

Skills

  • Administrative support
  • Strong communication skills
  • Telephone and email etiquette
  • Staff management
  • Property management
  • Leasing and sales
  • Data entry
  • Rent collection

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Move ins by completing with accuracy and efficiency.
  • Achieved Renewals through effectively helping with recerfications.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Property Manager

TRG Management
01.2023 - Current

Caregiver

Mentor Manor
11.2021 - 12.2022

Assistant Store Manager

DTLR
07.2015 - 10.2021

Blake High School

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Zuleyka martinez