Zuleyka Torres Rodriguez
Lakewood
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Company/Agency Cleveland Metropolitan School Distr
Cleveland
08.2025 - Current
- Monitored school premises to ensure a safe environment for students and staff.
- Conducted regular security patrols throughout the campus to deter potential threats.
- Responded swiftly to incidents and emergencies, ensuring proper protocols were followed.
- Collaborated with local law enforcement during safety drills and emergency preparedness activities.
- Controlled access points and verified identification of visitors entering the school grounds.
- Assisted in developing safety policies to enhance overall security measures on campus.
- Maintained detailed logs of daily activities, incidents, and safety inspections performed.
Team Associate
Walmart
Sierra Vista
07.2024 - 10.2025
- Assisted team members in daily operational tasks and project coordination.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prepared ingredients and meals following established recipes and portion standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Collaborated with team members to ensure timely service during peak hours.
- Operated kitchen equipment safely, adhering to health and safety regulations.
- Ensured all dishes met quality standards before serving to customers.
- Prepared and baked a variety of bread and pastries daily.
- Maintained cleanliness and organization of baking area and equipment.
- Assisted in inventory management of baking supplies and ingredients.
- Operated ovens and mixers safely according to guidelines.
- Monitored baking times and temperatures for optimal results.
Security Officer
Douglas Unified School District, Douglas High School
Douglas
11.2024 - 07.2025
- Monitored school premises to ensure safety and security of students and staff.
- Conducted regular patrols around campus to identify and address potential hazards.
- Responded promptly to incidents, providing assistance and support as needed.
- Enforced school policies regarding visitor access and student conduct effectively.
- Collaborated with staff on emergency preparedness drills and safety protocols.
- Maintained accurate records of incidents, observations, and safety checks daily.
- Engaged with students and staff to promote a safe, secure school environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored school premises to ensure a safe environment for students and staff.
Officer
Customs and Border Protection
Douglas
05.2023 - 01.2024
- Conducted inspections of cargo and vehicles at border checkpoints.
- Evaluated documentation for compliance with customs regulations.
- Collaborated with law enforcement to address security concerns.
- Assisted in training new officers on inspection procedures.
- Monitored surveillance systems for suspicious activities.
- Responded to inquiries regarding customs processes and policies.
- Prepared reports on inspection findings and incidents.
- Participated in community outreach programs to educate the public on customs laws.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
Correctional Officer
Arizona Department of Corrections
Douglas
04.2020 - 10.2022
- Monitored inmate activities to ensure safety and compliance with regulations.
- Conducted regular security checks to identify potential risks or violations.
- Enforced facility rules and procedures to maintain order among inmates.
- Managed inmate searches for contraband using established protocols.
- Documented incidents and maintained accurate logs of daily activities.
- Assisted with crisis intervention to de-escalate conflicts among inmates.
- Collaborated with staff on emergency response plans and drills.
- Provided support during inmate transport, ensuring secure movement within facilities.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
Monitoring Center Operation
Capitol Security of Puerto Rico
Santurce
04.2017 - 10.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Monitored operational systems to ensure continuous functionality and performance.
- Clients alarm system handling and camera surveillance, remote access control.
Security Officer
Universal Security Services
Humacao
01.2013 - 07.2017
- Giving prevention rounds, controlling the access to the building, camera surveillance and reception.
- Conducted regular patrols around campus to identify and address potential hazards.
- Responded promptly to incidents, providing assistance and support as needed.
- Collaborated with staff on emergency preparedness drills and safety protocols.
- Maintained accurate records of incidents, observations, and safety checks daily.
- Assisted in the training of new security personnel on procedures and responsibilities.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Education
Bachelor of Science - Criminology
Turabo University of Puerto Rico
Yabucoa06-2016
Skills
- First aid and CPR certified
- Emergency response
- Hazardous materials response
- Bomb threat procedures
- Interior and exterior patrol
- Law enforcement background
- Security systems
- Report writing
- Alarm monitoring
- Crisis intervention training
- Emergency evacuation procedures
- Active shooter training
- Complex Problem-solving
- Ability to communicate effectively
- Data entry
- Computer skills with Microsoft Dynamics 365, Windows Power Automate, and more
- Customer service skills
- Leadership skills
- Active listening skills
Languages
English
Professional
Spanish
Professional
Certification
NCI/CPI Blue card / Nonviolent Crisis Intervention 3rd Edition Training.
1/15/25 to 1/15/27 #NCI3931D08
Arizona Level One Fingerprint Clearance Card #2024C06554
IVPP867012, 10/15/2024 to 10/15/2030.
References
Augie Ballesteros, Douglas Unified School District
Supervisor 520-266-4344.
Mario Ortega, Walmart
Team lead 520-609-4241.
Loyd Barton, State of Arizona Department Corrections Supervisor 520-364- 7521.
Marianela Negron, Capitol security of Puerto Rico
Supervisor 787-477-6198.
Victoria Saad, Customs and Border Protection
757-214-7114.
Timeline
Security Officer
Company/Agency Cleveland Metropolitan School Distr
08.2025 - Current
Security Officer
Douglas Unified School District, Douglas High School
11.2024 - 07.2025
Team Associate
Walmart
07.2024 - 10.2025
Officer
Customs and Border Protection
05.2023 - 01.2024
Correctional Officer
Arizona Department of Corrections
04.2020 - 10.2022
Monitoring Center Operation
Capitol Security of Puerto Rico
04.2017 - 10.2017
Security Officer
Universal Security Services
01.2013 - 07.2017
Bachelor of Science - Criminology
Turabo University of Puerto Rico