Zulhay Saldarriaga
Hollis,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
JFK International Airport
04.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Call Center Representative
Access A Ride Mta
06.2021 - 02.2023
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Delivered prompt service to prioritize customer needs.
Direct Support Professional
Mercy Drive
05.2019 - 01.2022
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Transported clients to medical and dental appointments to provide support.
Education
High School Diploma -
North Queens Community High School
Flushing, NY06.2019
Skills
- Facility and Grounds Patrol
- Bagging Inspection
- Law Enforcement Collaboration
- Patient Care
- Nursing Assistance
- First Aid and Safety
Certification
- Security guard
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Security Guard
JFK International Airport
04.2023 - Current
Call Center Representative
Access A Ride Mta
06.2021 - 02.2023
Direct Support Professional
Mercy Drive
05.2019 - 01.2022
High School Diploma -
North Queens Community High School
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