Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zulieka Villa

Midland,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Associate

Vans Off The Wall
Midland, TX
06.2024 - Current
  • Performed cash register functions accurately and efficiently.
  • Analyzed financial data to identify trends and areas for improvement.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Helped customers locate items within the store using the inventory system.
  • Assisted customers with selecting items and answering questions about products.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Built relationships with customers by providing friendly customer service.

Team Leader

Scooters Coffee Shop
Midland, TX
10.2023 - 06.2024
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Ensured compliance with all safety regulations in the workplace.
  • Established clear expectations for employees, providing guidance when needed.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Team Member

Kent Car Wash
Midland , TX
12.2021 - 10.2023
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Collaborated with team members to maximize productivity and efficiency.
  • Participated in training sessions for new employees when needed.
  • Operated cash registers to process payments from customers.
  • Collaborated with team members to achieve daily goals.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Maintained a clean and organized work area throughout shift.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Built and maintained working relationships with peers and upper management.
  • Participated in regular training sessions to improve product knowledge and service skills.

Education

High School Diploma -

Coleman High School
Midland,TX
12-2023

Skills

  • Coaching
  • Overtime Management
  • Work Planning
  • Shift Scheduling
  • Mentoring
  • Cash Handling
  • Workplace Safety
  • Customer Service
  • Courteous and Professional
  • Attention to Detail
  • Oral communication
  • Cash Register Operation
  • Vehicle cleaning
  • Maintenance and repair
  • Customer Service-Oriented
  • Professional Appearance
  • Strong team contribution
  • Equipment operations

Languages

Spanish
Limited

Timeline

Associate

Vans Off The Wall
06.2024 - Current

Team Leader

Scooters Coffee Shop
10.2023 - 06.2024

Team Member

Kent Car Wash
12.2021 - 10.2023

High School Diploma -

Coleman High School

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Zulieka Villa