Zulines Del Toro
Spring,Texas
Summary
Dynamic PACT RN Coordinator with a proven track record at Michael E. DeBakey VA Medical Center and Conroe Outpatient Clinic, enhancing patient outcomes through effective care coordination and interdisciplinary collaboration. Excelled in HIPAA compliance and compassionate care, significantly improving departmental processes. Recognized for exceptional clinical leadership and fostering a culture of continuous learning and quality improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PACT RN Coordinator
Michael E. DeBakey VA Medical Center
10.2006 - Current
- Maintained accurate documentation of nursing activities, ensuring compliance with legal requirements and facilitating communication among healthcare providers.
- Supported patients'' families through education about treatment options, medications, coping strategies, community resources available to them.
- Enhanced communication between interdisciplinary teams for optimal patient outcomes.
- Collaborated with multidisciplinary teams to develop individualized care plans focused on patient-centered goals.
- Improved patient care by coordinating and streamlining nursing processes within the department.
- Promoted a culture of continuous learning by organizing training workshops and updating clinical knowledge on an ongoing basis.
- Consistently received positive feedback from patients, family members, and colleagues for exceptional patient care and interpersonal skills.
- Conducted regular performance evaluations of nursing staff, providing feedback and identifying areas for improvement.
- Participated in quality assurance initiatives to monitor compliance with industry standards and identify opportunities for improvement.
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Managed approximately 30 incoming calls, emails and faxes per day from patients and family members.
Education
Bachelor of Science - Nursing Education
Pontifical Catholic University Of Puerto Rico
Ponce, Puerto Rico12-1990
Skills
- Clinical leadership
- Suicide Risk Assessment, MH Assessments
- HIPAA compliance, SOP, Code of Ethics
- Patient confidentiality
- Clinical documentation
- Care coordination
- Quality improvement
- Compassionate care, Professional Boundaries
- Interdisciplinary collaboration
- Preceptor
- CPRS, Outlook, PACT Superboard, etc
- Teamwork
- Healthcare technology
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Patient care assessment
- Patient education
- Adaptability and flexibility
- Team collaboration
Certification
- Basic Life Support Certification (BLS)
- BLS instructor
- Healing Beyond Borders HTI Healing Touch Certificate Program Foundations of Healing Touch 1 and 2 , Houston Texas 4/26/2023
- Healing Touch Champion 2023-present
- Promote and monthly monitor Hand Hygiene practices
- Collaborated with Women's Health Program as a Breast Care Champion
- Directed Nurses , Doctors and Social Workers week's activities
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
PACT RN Coordinator
Michael E. DeBakey VA Medical Center
10.2006 - Current
- Basic Life Support Certification (BLS)
- BLS instructor
- Healing Beyond Borders HTI Healing Touch Certificate Program Foundations of Healing Touch 1 and 2 , Houston Texas 4/26/2023
- Healing Touch Champion 2023-present
- Promote and monthly monitor Hand Hygiene practices
- Collaborated with Women's Health Program as a Breast Care Champion
- Directed Nurses , Doctors and Social Workers week's activities
Bachelor of Science - Nursing Education
Pontifical Catholic University Of Puerto Rico
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