ZULLY MENDOZA
Nuevo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Stocking 1 Operations Coach
Walmart
01.2024 - Current
- Enhanced team performance by developing and implementing effective strategies.
- Boosted confidence through personalized training sessions and continuous feedback.
- Successfully managed change initiatives by effectively communicating expectations clearly among affected individuals or groups.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
GM Operations Coach
Wal-Mart Supercenter
10.2022 - 01.2024
- Ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Developing and implementing action plans to reduce shrink
- Ensure sales and profit goals are achieved for business area
- Providing clear expectations and guidance to implement
business solutions - Communicating and collaborating with all levels of associates regarding store operations, utilizing technology and business initiatives
Front-End Operations Coach
Wal-Mart Supercenter
09.2021 - 09.2022
- Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback
- Communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiative
- Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss)
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates
- Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results
Stocking 2 Operations Coach
Wal-Mart Supercenter
06.2020 - 09.2021
- Inventory management
- Review high shrink merchandise
- Ensure employees full understanding of business needs, auditing compliance, tracking progress towards goal
- Review daily production schedule, determining methods for better efficiency and improved overall performance
- Consistent communication between Distribution Center and Store level
- Complete closing shift functions to maintain operational standards
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties
Online Pickup and Delivery Operations Coach
Wal-Mart Supercenter
07.2019 - 06.2020
- Oversaw development and launched Online Grocery Pickup on October 17, 2019 for Walmart in Rialto
- Communicate with individuals or groups verbally and/or in writing (e.g
- Customers, suppliers, associates)
- Drive and implement the business plan for area of responsibility to achieve facility goals
- Forecast staffing, workload and performance results to meet business demands for workload
- Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed
- Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety)
Education
Bachelor Arts - Administration, Marketing
San Bernardino State University
San Bernardino, CA06.2019
Skills
- Quick grasp of new concepts and situations
- Impressive attention to detail
- The act or process of delegating
- Great follow up skills
- Able to make value based decisions
- Ability to work independently and as part of a team
Languages
Spanish
Full Professional
Timeline
Stocking 1 Operations Coach
Walmart
01.2024 - Current
GM Operations Coach
Wal-Mart Supercenter
10.2022 - 01.2024
Front-End Operations Coach
Wal-Mart Supercenter
09.2021 - 09.2022
Stocking 2 Operations Coach
Wal-Mart Supercenter
06.2020 - 09.2021
Online Pickup and Delivery Operations Coach
Wal-Mart Supercenter
07.2019 - 06.2020
Bachelor Arts - Administration, Marketing
San Bernardino State University
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
LISA DIOSDADOLISA DIOSDADO
Receiving Clerk at Costco Wholesale WarehouseReceiving Clerk at Costco Wholesale Warehouse