Hi, I’m
Zully Parker
Linden,NJ
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
years of professional experience
3
Certification
Work History
Linden Police DepartmentLinden, NJ
Records Clerk
06.2020 - Current
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
- Observed strict confidentiality guidelines to properly secure information and data.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with strong work ethic.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Performed background checks for firearms applications and permit to carry applications.
- Managed over 50 permit to carry application within 6 months
Homebridge Financial Services Inc.
Allocation Analyst
03.2012 - 06.2018
Job overview
- Verified accuracy of all information on mortgage documents.
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Checked loan documents for accuracy prior to closing.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Garden Home
Apartment Leasing Consultant
10.2010 - 03.2012
Job overview
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Inspected grounds, facilities and equipment to determine repair and maintenance needs.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Oversaw daily operations, maintenance and administration of various properties.
- Contacted and followed up with tenants on renewal notices.
- Escalated critical issues to property manager to ensure immediately resolution.
- Distributed and followed up on tenant renewal notices.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to requests and scheduled appointments for property showings.
- Registered clients on database to enable tracking history and maintain updated records.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Greeted clients, showed apartments, and prepared leases.
MLD Mortgage Inc.
Post Closer Shipper
05.2009 - 04.2010
Job overview
- Managed loan packages and prepared closing instructions for staff.
- Performed post-closing checks of mortgage loan documentation.
- Consulted with warehouse bank personnel to handle collateral document shipments.
- Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
- Checked accuracy and completeness of all paperwork.
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Worked with warehouse banks to manage shipment of collateral documents.
- Completed post-closing quality control evaluations of originated mortgage loans.
Garces And Grabler, LLC
Administrative Assistant
04.2008 - 04.2009
Job overview
- Maintained office supplies by checking stocks and placing orders.
- Processed and distributed invoices to bill clients.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Maintained master calendar for client appointments and court appearances.
- Provided clerical support to judicial staff by maintaining mail, circulating office materials, and fulfilling individual staff requests.
- Entered data, electronic submissions, decisions and orders into electronic filing system.
- Created spreadsheets to track client progress and document billable hours.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Education
Union County College, Cranford, NJ
Some College (No Degree) from Business Management
East Side High School, Newark, NJ
High School Diploma
06.2005
Skills
- Customer Satisfaction
- Information Inputting
- Operations Support
- Microsoft Office
- Copying and Scanning
- Spanish Speaking
- Pulling Requests
- Records Handling
- Time Management
- Administrative Support
- Background Checks
- Update Records
- Clerical Support
- Critical Thinking
- Email Correspondence
- Office Operations
- Public Service
- Records Filing
- Clerical Support
- Critical Thinking
- Email Correspondence
- Office Operations
- Public Service
- Records Filing
- Phone Answering
- Document Scanning
- General Office Functions
- Organize Files
- Clerical Support
- Critical Thinking
- Email Correspondence
- Office Operations
- Public Service
- Records Filing
- Clerical Support
- Critical Thinking
- Email Correspondence
- Office Operations
- Public Service
- Records Filing
- Electronic Filing System
- Keen Attention to Detail
- Reading Comprehension
- Customer Inquiries
Certification
- Opra Training - 2022-Present
- Firearms Application - 2021-Present
- Excel- 2022
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Records Clerk
Linden Police Department
06.2020 - Current
Allocation Analyst
Homebridge Financial Services Inc.
03.2012 - 06.2018
Apartment Leasing Consultant
Garden Home
10.2010 - 03.2012
Post Closer Shipper
MLD Mortgage Inc.
05.2009 - 04.2010
Administrative Assistant
Garces And Grabler, LLC
04.2008 - 04.2009
Union County College
Some College (No Degree) from Business Management
East Side High School
High School Diploma
- Opra Training - 2022-Present
- Firearms Application - 2021-Present
- Excel- 2022
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