Zully Patino
North Bergen
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
CERTIFIED CLINICAL MEDICAL ASSISTANT
Atlantic Health services
03.2024 - Current
- Utilized EMR (EPIC) system to document patient data accurately in a timely manner.
- Exhibited knowledge of HIPAA regulations when handling confidential health information.
- Managed patient scheduling including appointment confirmations and follow-up calls.
- Provided support to physicians during examinations, treatments, and procedures in an efficient manner.
- Assisted in the management of medication inventory levels through timely ordering and stocking processes.
- Proficiently administered injections, immunizations, phlebotomy services and other clinical duties as requested by physicians.
- Performed patient vital signs and medical histories accurately and efficiently, demonstrating strong attention to detail.
MEDICAL ASSISTANT
ELLEN VITIEVSKY MD
06.2023 - 02.2024
- Intershift
- Organized patient charts before each day's clinic sessions began
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Collected samples from patients for laboratory testing purposes
- Communicated with pharmacies for prescription refills on behalf of supervising physician
- Administered medications under physician's supervision
- Filed insurance claims forms in accordance with applicable regulations
- Conducted various blood tests and updated results into paper and electronic charts
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
- Collected specimen samples and transported to laboratory for processing
- Maintained a clean, safe, and organized work environment.
Waitress
Reserve Cut
06.2022 - 03.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Assisted with customer requests and answered questions to improve satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sales Promoter
Cafe Bustelo
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Displayed strong telephone etiquette, effectively handling difficult calls
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Assisted with customer requests and answered questions to improve satisfaction.
Merchandise Coordinator
PROMOTING
- Monitored employee productivity levels on a regular basis to identify areas of improvement
- Tracked progress on projects and provided timely feedback to staff members
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines
- Created new strategies for improving customer service standards within the organization
- Organized client meetings to provide project updates
- Coordinated promotional events such as special sales or clearance items
- Restocked shelves with current merchandise in attractive displays to promote sales.
ADMINISTRATIVE OFFICER
CANTV
09.2013 - 12.2015
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations
- Developed and maintained training materials and benefits packets for new hires
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department
- Assisted with administering employee benefit programs and worker's compensation plans
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Organized and maintained filing systems to ensure accurate record keeping.
Education
COMPLETED COURSEWORK TOWARDS HUMAN RESOURCE MANAGEMENT -
DR JOSE GREGORIO HERNANDEZ
No Degree - CLINICAL MEDICAL ASSISTANT
ORI HEALTH AND HEALING CENTER
New Jersey COMPLETED COURSEWORK TOWARDS SOME COLLEGE (NO DEGREE) - PHLEBOTOMY TECHNICIAN
ORI HEALTH AND HEALING CENTER
Skills
- HIPAA compliance
- EMR (EPIC)
- Vital sign monitoring
- Professionalism and ethics
- Customer service
- Problem resolution
- Computer proficiency
- Sales management
Certification
NHA CERTIFIED MEDICAL ASSISTANT
/ BLS Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
CERTIFIED CLINICAL MEDICAL ASSISTANT
Atlantic Health services
03.2024 - Current
MEDICAL ASSISTANT
ELLEN VITIEVSKY MD
06.2023 - 02.2024
Waitress
Reserve Cut
06.2022 - 03.2024
ADMINISTRATIVE OFFICER
CANTV
09.2013 - 12.2015
COMPLETED COURSEWORK TOWARDS SOME COLLEGE (NO DEGREE) - PHLEBOTOMY TECHNICIAN
ORI HEALTH AND HEALING CENTER
Sales Promoter
Cafe Bustelo
Merchandise Coordinator
PROMOTING
COMPLETED COURSEWORK TOWARDS HUMAN RESOURCE MANAGEMENT -
DR JOSE GREGORIO HERNANDEZ
No Degree - CLINICAL MEDICAL ASSISTANT
ORI HEALTH AND HEALING CENTER
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