Sales Associate and Department Stocking
Self-employeed
Miami, FL
01.2024 - 04.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Demonstrated knowledge of product features and benefits to customers.
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
- Assisted customers in locating products throughout the store and online.
- Executed daily opening and closing procedures for the electronics department.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
- Explained technical features and services associated with electronic items to customers.
- Processed payments using cash registers or point-of-sale systems.
- Conducted price comparisons between various models and brands of electronics to ensure competitive pricing.
- Resolved customer complaints regarding products or services in a timely manner.
- Adhered to all safety regulations while handling electrical equipment or appliances.
- Performed inventory counts as needed on electronic items within assigned departments.
- Received deliveries of new electronics products, ensuring accuracy against purchase orders.
- Tracked sales trends for electronic products to inform purchasing decisions.
- Promoted additional services such as extended warranties and repair plans.
- Upsold accessories that complimented electronic purchases.
- Utilized manufacturer websites to research product information when required.
- Updated product knowledge through training sessions provided by vendors.
- Monitored stock levels of high demand items to ensure availability for customers.
- Established relationships with vendors to obtain best prices on merchandise.
- Searched store inventory system to determine whether requested products were available.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
