Caleb Ferguson
San Diego,CA
Summary
Patient case worker with first-rate client advocacy skills and extensive knowledge of community resources. Offering 4 years of successful performance in social work roles. Recognized for compassionate demeanor and excellent social perceptiveness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Homeless Outreach Case Worker
PATH Homeless Services
10.2018 - Current
- Work collaboratively with the Homeless Outreach Agencies in San Diego County to conduct outreach in the community.
- Provide respectful engagement to adults with histories of chronic homelessness, serious psychiatric disabilities and co-occurring substance use disorders.
- Proactively engage clients on the street, trying out-of-the-box ways of reaching clients who have been living on the street for many years and who may have significant trust, mental health and substance use issues.
- Collaborate with County and Corporate to make sure we are meeting the needs of all clients.
- Outreach occurs in "hot spots" neighborhoods where homeless are most likely to be found.
- Outreached at libraries throughout San Diego and events.
- Conducted screening on people experiencing homelessness.
- Referred clients to the specific resources based on knowledge given.
- Assist clients with accessing resources and making referrals.
- Engage with the clients until shelter or permanent housing is obtained.
- Provide advocacy for the clients when they encounter barriers.
- Assist in obtaining housing readiness documentation such as ID, social security card and income verification.
- Provide transportation to appointments as necessary
- Assist in identifying appropriate housing and completing housing applications.
- Provide support for people as they transition from homelessness to housing
- Maintain complete client records, daily activity logs, mileage logs.
- Monthly completed County and Corporate documentation logs.
- Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of services and resources.
- Attend Team meetings, case conferences, training workshops and community meetings as needed.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved homeless satisfaction by finding creative solutions to problems.
- Act as liaison to and consult with community agencies and programs to maintain coordination in the treatment process.
- Train individuals on rules and regulations of Homeless Outreach position.
- Created agendas and communication materials for team meetings.
Education
Bachelor of Science - Music Education
Bethel College
12.2015
Skills
- Strategic outreach
- Worker training
- Community outreach techniques
- Solid independent worker
- Outreach planning
- Client-focused service
Certification
- Path Academy -Advocacy Training
- CPR
Timeline
Homeless Outreach Case Worker
PATH Homeless Services
10.2018 - Current
Bachelor of Science - Music Education
Bethel College
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