Zulma Jaimes
LOS ANGELES COUNTY PROBATION DEPARTMENT
Los Angeles,CA
5
years of professional experience
Dedicated Senior Detention Services Officer with over 15 years of experience supervising detained youth and ensuring facility safety and security. Expertise in staff management, crisis intervention, and strict adherence to departmental policies and BSCC standards. Bilingual in English and Spanish, utilizing strong communication and leadership skills to foster team cohesion and enhance operational efficiency. Proven ability to conduct meetings and provide guidance, promoting a collaborative environment that prioritizes the well-being of both staff and youth.
Work History
Quality Control Analyst
2 Years 6 Months- Assisted with compliance tracking, documentation, and operational support for BSCC requirements, ensuring adherence to regulations.
- Complete Special Incident Reports (SIRs) to support classification, documentation, and status changes.
- Maintain accurate daily logs, tracking systems, and compliance documentation using Microsoft Excel and internal databases.
- Completed Special Incident Reports (SIRs) for classification, documentation, and status changes, facilitating accurate record-keeping.
- Monitor and document self-separations using TEAMS and PEMRS systems.
- Provided accurate information and documentation to staff and supervisors, enhancing understanding of compliance requirements.
Senior Detention Services Officer (SRDSO)
4 Years 11 Months- Supervise the daily activities and behavior of detained youth within living units and structured programs.
- Provide direction, guidance, and support to staff to maintain safety, security, structure, and appropriate behavior within assigned units.
- Respond to incidents, disturbances, rule violations, and other critical situations while implementing appropriate departmental procedures.
- Utilized approved techniques to safely control and restrain combative or emotionally distressed youth.
- Ensure unit security by proactively identifying and addressing safety risks and escape hazards.
- Oversee admission, orientation, classification, housing, and release procedures in accordance with departmental policies.
- Document behavioral patterns and communicate concerns to supervisors, facilitating timely intervention strategies.
- Prepare detailed documentation, including Special Incident Reports (SIRs) and daily activity logs, ensuring compliance with departmental reporting standards.
- Transport detained youth to court appearances, other facilities, medical appointments, and authorized locations.
Education
Bachelor of Science - Criminal Justice
Skills
Quality Assurance Management
Report writing
Risk Management
Compliance Monitoring
TEAMS & PEMRS
Operational Compliance
Incident Response
Safety & Security Operations
BSCC compliance
Staff Leadership & Guidance
Behavioral Observation
Data Analysis
Document Control
Quality Assurance
Timeline
Quality Control Analyst
BSCC COMPLIANCE SUPPORT – LOS PADRINOS JUVENILE HALL
03.2024 - CurrentRead More
Senior Detention Services Officer (SRDSO)
LOS ANGELES COUNTY PROBATION DEPARTMENT
10.2021 - CurrentRead More
WESTWOOD COLLEGE
Bachelor of Science from Criminal Justice
Read More