Zulma Navarro-Boutros
Summary
Business-minded Financial Counselor known for successfully managing high level of patient accounts. Determined employee with over 20 years of experience processing financial forms.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Financial Counselor
R1 Rcm
03.2001 - Current
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Examined financial statements and records to collect important details and verify calculations.
- Identified issues, analyzed information and provided solutions to problems.
- Verified patient insurance eligibility and entered patient information into system.
- Delivered support to medical staff in completion of patient paperwork.
Education
High School Diploma -
Decatur Central High School
Indianapolis, INNo Degree -
Franklin College
Franklin, INSkills
- Financial Efficiency
- Patient Counseling
- Financial Advisement
- Electronic Health Records Systems
- Accounts Payable and Accounts Receivable
- Patient Registration
- Healthcare Insurance Knowledge
- Eligibility Guidelines
- HIPAA and Confidentiality Compliance
- Patient Correspondence
- Medical Assistance
- Insurance Verification
- Software Applications
- Effective Customer Communication
- Managing aging accounts inventory; making recommendations to collection agency as necessary
- Able to counsel patients on estimates for upcoming services
Languages
Spanish
Native or Bilingual
Timeline
Financial Counselor
R1 Rcm
03.2001 - Current
High School Diploma -
Decatur Central High School
No Degree -
Franklin College