ZULY AYALA
Huntington Beach,CA
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from start to completion, sales and quota orientated successful individual. Skilled in building cross-functional teams, demonstrating exceptional communication skills and making critical decisions in pressured situations. Adaptable and functional with teamwork while having the ability to work independently as well to obtain organizational goals.
Overview
8
8
years of professional experience
Work History
Purchasing Supervisor/ Senior Customer Support
Falcon Dynamics, Inc.
05.2022 - 11.2023
- Liaison between management and buyers
- Point of contact as customer support account manager for AMP Airlines
- Delegate purchase orders to buyers
- Ensure all buyers have created purchase orders required from management and AMP Airline orders
- Follow up with open purchase orders with lead time to improve lead time
- Create claims for damaged material received
- Attain refund or credit memos for open claims
- Send written warnings and holding meetings in person with buyers who make mistakes
- Meet with management to review buyer team performance and customer account satisfaction
Administrative Coordinator, MBA for Executives
San Francisco State University -GBP
01.2019 - 04.2022
- Primary contact for operational support with organizing and distributing staff schedules
- Assisted with campus outreach to build a stronger relationship between the store and the school
- Responsible for hiring, coaching, counseling, and disciplining employees
- Effectively ran store with leave of absence of store manager
- Worked with vendors to create purchase orders and to coordinate store visits
- Handled customer complaints and issues.
Assistant Store Manager / Store Supervisor
Barnes & Noble College
08.2015 - 08.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted with campus outreach to build a stronger relationship between the store and the college
- Responsible for hiring, coaching, counseling, and disciplining employees
- Worked with vendors to create purchase orders and to coordinate store visits
- Handled customer complaints and issues
Education
Bachelors of Science Business Administration - Concentration in Management
San Francisco State University
Associates in Science for Transfer (AST), Business Administration -
Golden West College
Skills
- Teamwork
- Computer Software & Application
- Project Management
- Administrative
- Negotiation Skills
- Communication Skills
- Organization Skills
- Attention To Detail
Languages
Spanish
Native or Bilingual
French
Limited Working
HOBBIES
Outdoor Running
Working out in a team gym environment
Analyzing cartoonist art emphasis in Disney Animation and Japanese Animation
Timeline
Purchasing Supervisor/ Senior Customer Support
Falcon Dynamics, Inc.
05.2022 - 11.2023
Administrative Coordinator, MBA for Executives
San Francisco State University -GBP
01.2019 - 04.2022
Assistant Store Manager / Store Supervisor
Barnes & Noble College
08.2015 - 08.2018
Bachelors of Science Business Administration - Concentration in Management
San Francisco State University
Associates in Science for Transfer (AST), Business Administration -
Golden West College
Similar Profiles
Erika BadilloErika Badillo
Support Assistant at Falcon Dynamics IncSupport Assistant at Falcon Dynamics Inc
JASMINE DASJASMINE DAS
Junior Delivery Manager at X L Dynamics Dynamics India Pvt. Ltd.Junior Delivery Manager at X L Dynamics Dynamics India Pvt. Ltd.
LINDA M. CERMINARALINDA M. CERMINARA
Associate Contracts Administrator at Dassault Falcon Jet Corp.Associate Contracts Administrator at Dassault Falcon Jet Corp.
David ThompsonDavid Thompson
Assistant Store Manager at Crate and BarrelAssistant Store Manager at Crate and Barrel
Robert ReedRobert Reed
High School Student/Student Athlete at Huntington Beach High SchoolHigh School Student/Student Athlete at Huntington Beach High School