Zulyanys Gonzalez
Tampa,FL
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With a variety of knowledge and certification in many different fields, searching to expand my abilities and utilize my experience as asset to production.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Metal Worker
CMS Fabrication
Largo, FL
07.2024 - Current
- Collaborated with team members to complete complex custom metalwork projects, ensuring client satisfaction.
- Operated hand and power tools and heavy machinery safely.
- Improved product quality by consistently monitoring and adjusting grinding parameters.
- Implemented best practices for metal finishing processes, ensuring consistency in the final product appearance.
- Increased efficiency by utilizing hand tools, power tools, and pneumatic equipment for deburring processes.
Construction Laborer
Highway Safety Devices
Tampa, FL
02.2023 - 02.2024
- Used picks and shovels to dig, spread and level dirt and gravel
- Installed structures or fixtures using hand or power tools per plan drawings
- Maintained clean, safe working environment by removing debris from job site prior to shift completion
- Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Customer Service Representative
FIS Global
St. Petersburg, FL
01.2022 - 01.2023
- Answered inbound calls, chats and emails to facilitate customer service
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Verify customers identification to proceed and complete mobile wallet set up
- Verify customers credit/debit cards on mobile wallet.
Shift Manager
McDonald's
Tampa, FL
01.2021 - 03.2022
- Managed daily cash intake by counting out registers and tabulating profits
- Helped employees accomplish tasks during peak periods
- Communicated with other shift managers to facilitate continuum of customer service
- Positioned skilled staff in key areas throughout shift to optimize department productivity
- Delegated tasks to multiple employees while maintaining efficient workplace.
Cashier
Walmart
Tampa, FL
02.2020 - 10.2020
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Worked closely with front-end staff to assist customers
- Helped customers find specific products, answered questions and offered product advice.
Cook
McDonald's
Tampa, FL
02.2019 - 04.2020
- Operated grills, fryers and broilers to cook items to quality guidelines
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Followed established procedures and requirements for safe food handling, storage and service
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Used standardized recipes and other instructions to prepare food.
Education
Some College - Honors Institute
Hillsborough Community College
Tampa, FLHigh School Diploma -
Leto High School
Tampa, FL06.2019
Skills
- Verbal Communication
- Problem Solving
- Hand and Power Tool Operation
- Creative Thinking
- Team Collaboration
- Creativity
- Drawing
- Safe Food Handling
- Data Entry
- Math proficiency
- Math Intervention Strategies
- Adaptability and Flexibility
- Procedure Support
- Accounting and bookkeeping
- ServSafe Certification
- Figma proficiency
- Design thinking
Certification
- Certified Medical Administrative Assistant (CMAA)
- ServSafe
- Payroll In Computation And Bookkeeping
- Bucket Truck Operator
Accomplishments
- Payroll computation and Bookkeeping
- UI/UX for beginners course
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Metal Worker
CMS Fabrication
07.2024 - Current
Construction Laborer
Highway Safety Devices
02.2023 - 02.2024
Customer Service Representative
FIS Global
01.2022 - 01.2023
Shift Manager
McDonald's
01.2021 - 03.2022
Cashier
Walmart
02.2020 - 10.2020
Cook
McDonald's
02.2019 - 04.2020
Some College - Honors Institute
Hillsborough Community College
High School Diploma -
Leto High School