Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zulybeth Reynaga

El Paso,TX

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives.

Overview

4
4
years of professional experience

Work History

Crew Member

Jersey Mike's Subs
El Paso, Texas
02.2022 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Seasonal Worker

Cabela's
El Paso, Texas
10.2021 - 01.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Resolved problems, improved operations and provided exceptional service.
  • Give customers a good experience in Santas Wonderland
  • Took photos and edited them to how the customers liked them

Housekeeping Aide

Cimmaron Rehabilitation Center
El Paso, Texas
10.2021 - 09.2021
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Prepared rooms with top-notch standards every time.
  • Reported equipment malfunctions or breakdowns to your supervisor .
  • Trained other staff members by physically demonstrating complex tasks.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
  • Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.

Retail Sales Associate

Papayaclothing
Canutillo, Texas
04.2021 - 08.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Cashier/Customer Service Manager

Country Style Mini Market
El Paso, TX
07.2018 - 04.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

High School Diploma -

Canutillo High School
Canutillo, TX
06.2021

Skills

  • Kitchen Safety Standards
  • Food and Beverage Service
  • Employee Training and Supervision
  • Adaptability and Flexibility
  • Equipment Troubleshooting and Maintenance
  • Customer Service
  • Cleaning and Sanitizing
  • Teamwork and Collaboration
  • Food Production Processes
  • Valid Driver's License
  • Time Management
  • Heavy Lifting
  • Serving and Bussing
  • Dependable and Cooperative
  • Customer Relations
  • Cash Drawer Operations
  • Taking Orders
  • Supplies Monitoring and Restocking
  • Clear Communication
  • Stocking and Replenishing
  • Managing Orders and Deliveries
  • Store Opening and Closing
  • Active Listening
  • Coordinating Reservations
  • Safe Food Handling
  • Food Allergies
  • Willingness to Learn
  • Crew Leadership
  • Sales and Promotions
  • Greet Guests

Languages

Spanish
Professional Working

Timeline

Crew Member

Jersey Mike's Subs
02.2022 - Current

Seasonal Worker

Cabela's
10.2021 - 01.2022

Housekeeping Aide

Cimmaron Rehabilitation Center
10.2021 - 09.2021

Retail Sales Associate

Papayaclothing
04.2021 - 08.2021

Cashier/Customer Service Manager

Country Style Mini Market
07.2018 - 04.2021

High School Diploma -

Canutillo High School

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Zulybeth Reynaga