Summary
Overview
Work History
Education
Skills
Timeline
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Zumario George

Sanford,FL

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Install Supervisor

Audio Enhancement
9858 South Audio Drive, FL
05.2022 - Current
  • Collaborated with engineering teams to develop innovative methods for improving existing installation processes.
  • Ensured compliance with safety regulations at all times.
  • Developed schedules for completion of installation projects, monitored progress, and ensured adherence to deadlines.
  • Conducted tests to verify proper functioning of installed equipment after completion of projects.
  • Assessed inventory levels regularly in order to maintain adequate supplies necessary for successful installations.

Gutter Installer

LeafGuard
Pennsauken, NJ
08.2022 - 03.2023
  • Troubleshot issues arising during the installation process quickly and efficiently.
  • Ensured that all safety protocols were followed while working on ladders and roofs.
  • Communicated effectively with co-workers regarding progress of jobs.
  • Provided excellent customer service by answering any questions customers had about the installation process.

Customer Service

Walgreens
Glenolden, PA
05.2021 - 08.2022
  • Provided guidance to customer service staff in resolving complex customer service issues.
  • Managed a team of 10+ Customer Service Representatives ensuring they provided excellent customer service at all times.
  • Emphasized fast, friendly customer service.
  • Implemented strategies to improve customer service initiatives.

Mechanic/Detailer

C and B motors
Norwood, PA
11.2019 - 01.2020
  • As a mechanic at C and B motors, I was required to analyze vehicles and have a proper diagnosis.
  • While having determination and perseverance to fix any issues on customers' vehicles.
  • I also detail vehicles making sure the customer is beyond satisfied.

Education

Junior High School Education -

Ridley High School
Folsom, PA
08-2022

Skills

  • Strong customer service skills
  • Project management
  • Effective communication
  • Strong organizational skills
  • Troubleshooting
  • Team collaboration

Timeline

Gutter Installer

LeafGuard
08.2022 - 03.2023

Install Supervisor

Audio Enhancement
05.2022 - Current

Customer Service

Walgreens
05.2021 - 08.2022

Mechanic/Detailer

C and B motors
11.2019 - 01.2020

Junior High School Education -

Ridley High School

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Zumario George