Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Zumy Quezada

Miami,Fl

Summary

Reliable and highly accurate Phlebotomist focused on quality completion of all lab procedures under tight deadlines. Works well under pressure, to obtain a position that will help utilize my communication, leadership, and phlebotomy skills, which will allow me to enhance more effective work performance. Committed to maintaining the highest standards of safety and quality control.

  • Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Work History

Fitness Coach

Herbalife
03.2010 - Current
  • Instructed on proper use of equipment for safety of all members.
  • Adapted instruction to accommodate special needs, disabilities and physical limitations.
  • Provided coaching about healthy lifestyle strategies.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.

Secretary

Insurance Agency
03.2004 - 03.2006
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Server

El Pollon Restaurant
03.2002 - 03.2003
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Certified Phlebotomy Technician - undefined

Miami Dade College
2018

Associate - Arts

Miami Dade College
2013

Diploma - undefined

Miami Coral Park Senior High School
2002

Skills

  • Stress Management
  • Proper Storage Procedures
  • Time Management
  • Medical Records Maintenance
  • Specimen Labeling Procedures
  • Tracking Specimens
  • Sanitation and Sterilization
  • Quality Control
  • Drawing Blood
  • Staff Management
  • Health Education
  • On-Site Testing
  • Venipuncture and Capillary Puncture
  • Patient Confidentiality
  • Sharps Disposal
  • Data Recording

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Fitness Coach

Herbalife
03.2010 - Current

Secretary

Insurance Agency
03.2004 - 03.2006

Server

El Pollon Restaurant
03.2002 - 03.2003

Certified Phlebotomy Technician - undefined

Miami Dade College

Associate - Arts

Miami Dade College

Diploma - undefined

Miami Coral Park Senior High School
Zumy Quezada