Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Process Operator, Capsules
MANE, INC
Lebanon, OH
06.2023 - Current
Process Operator 1
Capsules MINC
Certified tear 1 Operator
Macro Caps Production - MINC
Administrator
BEST CHOICE TRANSPORTATION LLC
MAINEVILLE, OH
04.2010 - 05.2023
Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
Regularly updated HR databases to reflect employee information, changes in benefits and other details.
Built and developed lasting relationships with employees, peers, upper management and outside vendors.
Handled employee conflicts efficiently while following all company procedures.
Employed and trained 50 new recruits according to established guidelines to improve efficiency and productivity.
Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
Transported clients to specified destinations safely and on-time.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Logged deliveries, drop-off times and special conditions in Routegenie and WellRyde system.
Collected payments for goods delivered or unloaded.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Followed up with customer accounts to resolve unpaid or past due accounts.
Improved office organization by developing filing system and customer database protocols.
Checked office stock to determine supply levels and maintain inventory.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Researched and developed administrative policies, procedures and guidelines to facilitate operations.
Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
Maintained positive working relationship with fellow staff and management.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Monitored operations and reviewed records and metrics to understand company performance.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Assessed company operations for compliance with safety standards.
Audited company's legal documents to verify compliant policies and procedures.
Analyzed company's expenditures and developed financial models.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Some College (No Degree) - Criminal Justice
University of Cincinnati Blue Ash College
Cincinnati, OH
Skills
Problem-Solving
Honest and Ethical
Flexible Schedule
Customer Service
Attention to Detail
Verbal and Written Communication
Information Confidentiality
Languages
English
Professional
Georgian
Professional
Russian
Professional
Timeline
Process Operator, Capsules
MANE, INC
06.2023 - Current
Administrator
BEST CHOICE TRANSPORTATION LLC
04.2010 - 05.2023
Some College (No Degree) - Criminal Justice
University of Cincinnati Blue Ash College
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