Zuri Flaz
Passaic,NJ
Summary
Very organized and detail oriented with experience in retail sales, customer service, and leadership roles. Proficient in various computer applications including Microsoft Office and Google Docs. Strong skills in time management, negotiation, and supervising experience. Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
12
12
years of professional experience
Work History
Shift Manager
Catch Air
Paramus, NJ
09.2022 - Current
- Assigned responsibilities to team members and monitored their progress.
- Oversaw inventory maintenance and executed orders for essential supplies.
- Coordinated event bookings.
- Managed follow-ups to ensure client satisfaction.
- Oversee kitchen operations and occasionally handle food preparation.
- Coordinated shift coverage during employee absences.
- Supported employees in addressing workplace challenges.
- Executed opening and closing tasks for POS.
Lunch Aide Assistant Manager
Passaic Board Of Education
Passaic, NJ
10.2018 - 01.2022
- Replenished inventory efficiently.
- Monitored compliance with food hygiene regulations.
- Ensured students maintained proper eating habits.
- Uphold cleanliness protocols consistently.
- Ensured cleanliness of kitchen areas through disinfection.
- Organized and maintained documentation efficiently.
Sales Associate
Macy's Inc
Paramus, NJ
10.2016 - 11.2018
- Greeted customers upon entry to the shoe store.
- Assisted customers in choosing styles, sizes, and colors.
- Guided customers through display shelves, addressing inquiries about prices and availability.
- Retrieved shoe sizes, styles, and colors from storage areas.
- Helped customers try on shoes and offered genuine feedback.
- Informed customers about available discounts and promotions.
- Maintain tidy and orderly shoe display area continuously.
- Maintain knowledge of new trends in the shoe making industry and ensure that displayed stock is kept current.
- Encourage customers to buy accessories such as socks, insoles and shoe polishes.
- Handled customer transactions with accuracy.
- Informed customers about return and exchange policies.
- Ensured accurate financial reporting during register closure.
Receptionist / HairStylist Assistant
SALIM HAIR DESIGNS
Jamaica, NY
05.2013 - 09.2015
- Provided a warm and professional greeting to salon visitors.
- Directed guests to designated staff and location.
- Handled phone calls through answering, screening, and forwarding.
- Organize and maintain reception area, ensuring all required materials are readily available.
- Provide basic and accurate information in-person and via phone/email.
- Receive and organize incoming mail and packages.
- Controlled access and followed safety protocols to uphold office security at the reception area.
- Organized and ordered necessary front office supplies.
Education
Certification In Medical Assistance - Clinical Medical Assistant
Stepful
06.2014
High School Diploma - undefined
PASSAIC HIGH SCHOOL
Skills
- Handling customer complaints
- Shift checklists
- Customer service
- Advanced typing
- Staff supervision
- Employee training
- Staff training and onboarding
Personal Information
- Willing To Relocate: New Jersey
- Availability: New Jersey
Timeline
Shift Manager
Catch Air
09.2022 - Current
Lunch Aide Assistant Manager
Passaic Board Of Education
10.2018 - 01.2022
Sales Associate
Macy's Inc
10.2016 - 11.2018
Receptionist / HairStylist Assistant
SALIM HAIR DESIGNS
05.2013 - 09.2015
Certification In Medical Assistance - Clinical Medical Assistant
Stepful
High School Diploma - undefined
PASSAIC HIGH SCHOOL
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