Zuri Fonseca
Athens,GA
Summary
I am a dedicated leader with more than 7 years experience in store management, and nearly 14 years of retail. I am committed to maintaining high morale in the workplace, exceptional customer engagement and carefully managing store operations to increase profits.
Overview
12
12
years of professional experience
Work History
Crew Member
Trader Joe's Company Inc
10.2019 - Current
- Delivered an excellent customer experience
- Responsible for ordering and merchandizing of Produce, Frozen, and Meat departments.
- Lead trainer for new hires
- Exceptionally knowledgeable of every product as well as the entirety of store operations
Mate
Trader Joe's Company, Inc.
10.2016 - 09.2019
- Supervision of all employees, departments and overall store productivity
- Weekly review of store fiscal goals and achievements
- Interview applicants and make hiring decisions
- Organize training and development for new hires
- Responsible for biannual employee performance reviews
- Organize and seek opportunities for community involvement
- Oversee food donation program and ensure standards for quality of donated goods
- Extensive experience with store openings in new markets
Store Manager
Dog Wash Inc
06.2012 - 02.2016
- Supervised employees and store productivity
- Responsible for all dogs on premises
- Maintained profiles of all dogs schedules which included walks/feeding and medications.
- Interviewed applicants and made hiring decisions
- Organized events to promote business and network within the community
- Performed and taught employees how to groom professionally
Education
Bayard Rustin Educational Complex
New York, NY06.2010
Skills
- Exceptional customer service skills
- Highly engaged and motivating leader
- Ability to lead a large team in a fast-paced environment
- Creative merchandiser
- Strong organizational skills
- Proficient at yearly fiscal planning and sales objectives
Timeline
Crew Member
Trader Joe's Company Inc
10.2019 - Current
Mate
Trader Joe's Company, Inc.
10.2016 - 09.2019
Store Manager
Dog Wash Inc
06.2012 - 02.2016
Bayard Rustin Educational Complex
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