ZURI PAYNE
Wyandanch
Summary
A young professional that utilizes attention to detail, administrative skills and the ability to adapt to any required task efficiently to maintain and improve company standards, and service levels.
Overview
4
4
years of professional experience
Work History
Merchandise Coordinator
HomeGoods
08.2024 - 09.2024
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Initiated store layout changes based on consumer shopping patterns, resulting in improved navigation for shoppers and increased sales per square foot.
- Worked with managers and advertising directors to optimize promotions.
Fulfillment Expert
Target Department Store
10.2022 - 07.2024
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
Merchandise Associate
Zaccios Restaurant Holetown
11.2021 - 01.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
Store Manager
En Core
11.2020 - 01.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
Associates - Accounting and Business Management
Queen’s College School
07-2021
Skills
- Numerical Literacy
- Time Management
- Health and Safety Management
- Process Improvement
- Strong communication skills
- Customer service
- Microsoft Excel
Timeline
Merchandise Coordinator
HomeGoods
08.2024 - 09.2024
Fulfillment Expert
Target Department Store
10.2022 - 07.2024
Merchandise Associate
Zaccios Restaurant Holetown
11.2021 - 01.2022
Store Manager
En Core
11.2020 - 01.2021
Associates - Accounting and Business Management
Queen’s College School
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