I'm a results-driven professional with multiple years of solid experience and a proven record of achievement dealing with Customer Service, Human Services, Management, Finance Management, and office procedures. I have five years of experience working in the service industry within the DMV area with high-energy, focusing on promoting customer satisfaction through exceptional service. Leadership, planning, critical thinking, organizational decision-making and team building allow me to work independently and as a cooperative team member while being enthusiastic and personable.