ZURIEL ORTIZ RIVERA
Reading,PA
Summary
Dynamic professional with a proven track record at Walmart as a CSD Lead Backup, excelling in training and team performance management. Adept at problem-solving and collaboration, I developed targeted training programs that enhanced employee effectiveness, contributing to a positive work environment. Recognized for attention to detail and multitasking abilities in fast-paced settings.
Overview
4
4
years of professional experience
Work History
CSD Lead Backup
WALMART
Lebanon, PA
10.2022 - 05.2025
- Trained new hires on company's software development process and procedures.
- Monitored employee performance, provided feedback, and conducted regular evaluations.
- Resolved conflicts among team members in a timely manner while maintaining a positive working environment.
- Collaborated with management to periodically review and update training program objectives.
- Maintained records of completed training and required recertifications.
- Developed training procedures and program curriculum to support corporate objectives.
- Attended meetings and seminars to obtain information for use in training programs and to inform management of training program status.
Order Selector
C&S LOGISTIC
Reading, PA
03.2021 - 09.2022
- Accurately selected orders from inventory according to customer request, utilizing RF scanner and pallet jack.
- Efficiently loaded, unloaded products onto, off trailers using appropriate material handling equipment.
- Effectively communicated with warehouse personnel, supervisors and managers to ensure accuracy of order fulfillment.
- Inspected orders for damages before packing them for shipment; reported any damaged items immediately.
- Collaborated with team members to resolve issues quickly and effectively.
- Developed proficiency in the use of a variety of industrial equipment such as reach truck, electric pallet jacks, forklifts and hand trucks.
- Maintained cleanliness of work area at all times; disposed of trash properly following safety protocols.
- Unloaded inbound shipments and safely moved products to storage locations.
- Utilized problem-solving skills to troubleshoot any errors or discrepancies that arose during order selection process.
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Identified and located products within warehouse after reading orders.
- Maintained organized and clean work area.
- Adhered to safety and hygiene guidelines to optimize safe housekeeping and personal protection.
- Used forklifts and pallet jacks to transport items to staging areas or loading docks.
- Disposed of damaged or defective items.
- Obtained merchandise from bins and shelves.
- Provided assistance and direction to other stockroom, warehouse, and storage yard workers.
Education
High School Diploma - undefined
Escuela Vocacional Manuel Mendez Liciaga
San Sebastian, Puerto Rico06.2006
Skills
Teamwork and collaboration
Multitasking
Attention to detail
Teamwork
Problem-solving
Time management
Timeline
CSD Lead Backup
WALMART
10.2022 - 05.2025
Order Selector
C&S LOGISTIC
03.2021 - 09.2022
High School Diploma - undefined
Escuela Vocacional Manuel Mendez Liciaga